Senior Credit Controller

慨正橡扯; Chelmsford; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

30 days holiday a year

Flexible working opportunities

10% employer pension contributions

Private medical insurance

Family friendly policies

Remote work abroad for up to 20 days per year

Cycle-to-Work scheme

Job summary

慨正橡扯 is looking for a Senior Credit Controller based in Chelmsford. This role encompasses the prompt collection and reconciliation of premiums, minimisation of bad debts, and maximisation of cash flow. The successful candidate will develop strong relationships with client and broker organisations, ensuring operational issues are resolved efficiently.

Applicants must have experience in credit control and customer service, as well as proficiency in MS Office. Benefits include flexible working, private medical insurance, and 30 days holiday a year.

Qualifications

• Experience working within a credit control function.
• Good understanding and ability to analyse detailed reports.

Responsibilities

• Ensure prompt collection and reconciliation of premiums.
• Minimise bad debts and maximise cash flow.
• Develop and maintain relationships with Client/Broker organisations.

Skills

Relationship management experience

Credit Analysis

Communication

Analytical Thinking

Problem Solving

Tools

MS Office (Word, Excel, PowerPoint)

Job description

Primary Details

Time Type: Full time

Worker Type: Employee

To service a portfolio of customers and maintain the ledgers of these allotted brokers, chasing for debt, ensuring that cash received / paid is allocated on a timely and accurate basis across our UK and European businesses. Responsible for the day to day maintenance of their accounting range. Ensuring all debts are chased and cash is coded in line with the Business plan requirements and credit control benchmarks in our SA/NV entity.

Senior Credit Controller

Chelmsford/Hybrid

The Opportunity

As a Senior Credit Controller, you will ensure prompt collection and reconciliation of premiums, minimisation of bad debts and maximisation of cash flow. Provide experience and support to the management team by ensuring daily and monthly targets are met with problems identified and overcome. To be responsible for developing and maintaining relationships with one or more Client/Broker organisations ensuring that all operational issues are resolved in an efficient and effective manner.

Please note

Applicants must have the right to work in the UK as visa sponsorship is not available for this role.

About you

• Relationship management experience, establishing and maintaining strong business relationships
• Experience working within a credit control function
• Customer service experience with good communications, negotiation and influencing skills
• Intermediate level use of MS office applications, Word, Excel, PowerPoint
• Good understanding and ability to analyse detailed reports.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances.

• 30 days holiday a year with the option to buy up to 2 additional days.
• Flexible working - balancing work and life is important so our flexible working opportunities are open to all; this can include part-time, job share and compressed hours.
• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
• Short term remote work abroad – you can request up to 20 days per year to work remotely from certain locations abroad.
• Sustainable investing – we believe sustainable integration is important for long‑term financial, environmental, and social outcomes. Our pension strategy supports our net‑zero goal to achieve year‑on‑year reductions in carbon footprint, by investing more in green businesses than the broader market.
• Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper; select a bike and/or accessories up to the value of £5,000.

Skills

• Adaptability
• Analytical Thinking
• Communication
• Credit Analysis
• Critical Thinking
• Customer Value Management
• Financial Accounting
• Financial Data Reporting
• Intentional collaboration
• Managing performance
• Prioritization
• Problem Solving
• Process Improvements
• Risk Management
• Transaction Systems

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.