Senior Credit Controller

Streets; Bristol; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Casual dress

Company events

Flexitime

Free parking

On-site parking

Job summary

Streets is seeking an experienced credit professional to manage a portfolio and drive performance in Bristol. Responsibilities include owning debtor portfolios, reducing aged debt, and building strong client relationships while achieving performance targets. Strong credit control experience and Excel skills are essential for this role. The position offers a competitive salary of £25,000 – £30,000, clear progression opportunities, and a supportive team culture in a Bristol-based office environment.

Qualifications

• Proven credit control experience is essential.
• Strong working knowledge of Excel preferred.
• Demonstrable track record of ledger performance improvement.

Responsibilities

• Take full ownership of debtor portfolio.
• Proactively reduce aged debt and improve cash flow.
• Build and maintain strong client relationships.
• Negotiate payment plans and secure commitments.
• Escalate complex matters as needed.
• Maintain accurate communication records.
• Deliver against KPIs and performance targets.

Skills

Credit control experience

Strong Excel skills

Client relationship management

Negotiation skills

Resilience and solutions-focused

Job description

Office-based

We’re looking for an experienced credit professional who can take ownership of a portfolio, drive performance and deliver measurable results. This is a key role within the Streets Group Credit Control function. You’ll be trusted to manage your ledger independently, reduce aged debt, secure strong payment outcomes, and handle escalations confidently and professionally.

Location: Almondsbury, Bristol.

Training will be provided on our internal systems and software, but you must bring solid experience and the right mindset.

Your Responsibilities

• Full ownership of your debtor portfolio
• Proactively reducing aged debt and improving cash flow
• Building and maintaining strong client relationships
• Negotiating payment plans and securing firm commitments
• Escalating complex matters where required>
• Applying late fees, interest, and penalties appropriately
• Maintaining accurate, compliant communication records
• Delivering against KPIs and agreed performance targets

What We’re Looking For

• Proven credit control experience (essential)
• Strong working knowledge of Excel preferred (comfortable with reporting, formulas, data analysis and basic performance tracking)
• A demonstrable track record of improving ledger performance
• Confident and professional telephone manner
• Resilient, composed and solutions-focused
• Self-sufficient and able to manage workload independently
• Ambitious, hard-working, and motivated by achieving strong results
• Firm yet empathetic when dealing with clients

Why Join Streets?

• £25,000 – £30,000 depending on experience
• Clear progression opportunities for high performers
• Direct exposure to senior management
• A role where you will genuinely make an impact
• Supportive team culture
• Bristol-based office environment

Benefits

• Casual dress
• Company events
• Flexitime
• Free parking
• On-site parking