Credit Controller

Marks Sattin; Bristol; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus scheme

Job summary

A growing financial organization is seeking a dedicated Credit Controller to oversee the credit control function, ensuring efficient cash collection and reducing overdue debt. The successful candidate will manage the ledger, resolve billing issues, and foster strong client relationships. This full-time position based in Bristol offers a competitive salary of £30,000 to £35,000 per annum, along with a hybrid working model. Experience in credit control and proficiency in IT systems, especially Excel, are essential.

Qualifications

• Proven track record in credit control.
• Confident communicator with a professional approach.
• Ability to prioritize and manage multiple tasks effectively.

Responsibilities

• Manage the recovery of outstanding payments.
• Record customer payments accurately.
• Resolve client queries promptly and effectively.
• Maintain positive customer relationships.
• Prepare reports for senior management.

Skills

Credit Control experience

Strong communication skills

Organizational ability

Proficiency in IT systems

Effective telephone manner

Tools

Excel

Sage

Job description

Credit Controller

£30,000 to £35,000 per annum (quarterly bonus scheme)

Bristol (Hybrid working – two days in the office, three days remote)

Full-time

An established and expanding organisation is seeking a dedicated Credit Controller to join its finance team. This is a pivotal position where you will oversee the credit control function, ensuring efficient cash collection and reducing overdue debt. The successful candidate will take ownership of the ledger, foster strong client relationships, and proactively resolve any billing issues before they escape.

Key Responsibilities

• Manage the timely recovery of outstanding payments through calls, emails and written communication to optimise cash flow and reduce debtor days.
• Accurately record customer payments in the accounting system.
• Investigate and resolve client queries promptly, liaising with internal teams where necessary.
• Develop and maintain positive relationships with customers to support effective credit management.
• Monitor and achieve targets for cash collection, outbound contact and overdue debt reduction.
• Prepare and deliver regular reports for senior management.
• Generate monthly account statements for clients.
• Issue formal notices and initiate legal action when required.
• Contribute to continuous improvement initiatives within credit control processes.

Skills and Experience Required

• Experienced Credit Control background
• Strong communication skills with a confident and professional approach.
• Excellent organisational ability and a proactive mindset.
• Proficiency in IT systems, particularly Excel (knowledge of Sage is advantageous).
• Effective telephone manner and negotiation skills.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Accounting/Auditing

Industries

Staffing and Recruiting