Credit Controller

Safetykleen; Sheffield; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus up to £6k per year

25 days holiday

5% Pension scheme

Life assurance 3x salary

Private healthcare from day 1

Enhanced maternity/paternity pay

Cycle to work scheme

Employee assistance program

Gym membership discounts

Discounts & cashback

Job summary

Safetykleen is seeking an experienced Credit Controller to own a portfolio of around 600 active customer accounts. This relationship-led role focuses on driving consistent cash collection while protecting account relationships, working closely with Sales and Operations to resolve queries.

You’ll spot risk early, influence internally, and prevent debt escalation. This position offers comprehensive benefits and a path to progression within Finance.

Qualifications

• Proven experience in credit control.
• Confident communicator able to handle payment conversations professionally.
• Organised with attention to detail and resilient in managing tasks.

Responsibilities

• Own an account ledger, driving timely payment and maintaining strong relationships.
• Monitor ledger performance (DSO, aged debt, disputes) and take proactive action.
• Resolve billing queries/disputes with internal teams to remove blockers.
• Process and allocate payments (including card and cheque).
• Maintain clear notes and records in CRM.
• Flag risks early and agree next steps with stakeholders and customers.

Skills

Credit control experience

Excel / systems

Communication skills

Problem solving

Organisational skills

Tools

CRM systems

Excel

Job description

I am looking for an experienced Credit Controller to join my department at Safetykleen and take ownership of a portfolio of around 600 active customer accounts. This is a relationship-led, credit control role where you’ll drive consistent cash collection while protecting account relationships, working closely with our Sales and operational teams to resolve queries and keep accounts on track. You’ll be trusted to spot risk early, influence internally, and prevent debt from escalating.

Responsibilities

• Own an account ledger, driving timely payment and maintaining strong account relationships.
• Monitor ledger performance (DSO, aged debt, dispute volumes) and take proactive action.
• Manage and resolve billing queries/disputes, working across internal teams to remove blockers to payment.
• Process and allocate payments (including card and cheque) accurately.
• Maintain clear, accurate notes and records in CRM/systems.
• Flag risks early and agree practical next steps with internal stakeholders and customers.

Who We’re Looking For

• Proven experience in credit control.
• Confident communicator who can influence and handle payment conversations professionally.
• Strong problem-solving skills - comfortable investigating root causes, not just chasing debt.
• Organised and resilient: you can prioritise, stay on top of activity, and follow through.
• Strong attention to detail and confident with systems/Excel (or similar).

Benefits For Our Credit Controller

• Bonus structure up to £6k per year, paid quarterly.
• 25 days holiday plus Bank Holidays.
• 5% Contributory Pension scheme.
• Family Life assurance of 3 times life cover salary.
• Private healthcare scheme from day 1.
• Enhanced maternity and paternity pay.
• Corporate discount scheme focussed on your wellbeing, including discounted Virgin Active Gym membership.
• Discount and cashback at many retailers.
• Cycle to work scheme.
• Employee Assistance program with 24/7 confidential helpline support for employees.
• Enhanced occupational sick pay scheme for employees with illness and/or conditions requiring treatment.
• Employee recognition program.
• Employee referral scheme.

We provide support and access to a range of internal and external courses to help and progress your career with us.