Credit Controller

Syntech Recruitment Ltd; West of England; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company pension scheme

Job summary

Bristol Waste Management is seeking a confident Credit Controller to join its finance team in Bristol. This hands-on role manages credit control and sales ledger activities, ensuring invoices are accurate and payments received on time.

You will work with Operations and Accounts to resolve queries, build relationships with customers, and support a busy finance function with varied tasks.

Qualifications

• Previous experience in credit control or accounts receivable.
• Proficient with Sage 50 and Excel for invoicing and reporting.
• Strong attention to detail and ability to meet deadlines.
• Confident telephone manner and professional communication.

Responsibilities

• Proactively monitor and chase overdue payments and maintain ledgers.
• Process invoices, credit notes and customer statements accurately.
• Resolve disputes and inquiries quickly with customers and teams.
• Maintain up-to-date customer contacts and account information.

Skills

Attention to detail

Organisational skills

Telephone manner

Written and verbal communication

workload management

Tools

Sage 50

Microsoft Excel

Job description

We are working with a well-established waste management business in Bristol that is looking for a confident and organised Credit Controller to join its finance team. This is a hands-on role where you'll take ownership of credit control and sales ledger activities, keeping customer accounts up to date, invoices accurate and payments coming in on time.

Location: Bristol

Salary: Circa £30,000 per annum

Hours: Day shift, 9:00am-5:00pm, Monday to Friday

Job Type: Full-time, permanent, office-based

Benefits: Company pension scheme

You'll be comfortable picking up the phone, speaking professionally with customers and confidently following up outstanding payments. Working closely with the Operations and Accounts teams, you'll resolve queries quickly and keep things moving. If you're commercially aware, detail-focused and enjoy building positive relationships while getting results, this is a great opportunity to develop your finance experience in a varied, business-critical role.

What You'll Be Doing

Credit Control

• Proactively monitor and chase outstanding debts and overdue payments
• Carry out regular credit checks and manage customer credit limits alongside the Operations team
• Investigate and resolve customer disputes and invoice queries promptly
• Work closely with customers and internal teams to prevent payment delays
• Maintain accurate, up-to-date customer contact and account information
• Build and maintain positive, professional relationships with customers

Sales Ledger

• Generate accurate sales invoices using Sage 50
• Process and issue authorised invoices and credit notes to customers
• Prepare and distribute customer statements
• Maintain accurate records and organise relevant financial documentation
• Support the wider Accounts team with additional finance and administration tasks when required

What We're Looking For

• Previous experience in credit control, accounts receivable or a similar finance role
• Good working knowledge of Sage 50 and Microsoft Excel
• Strong attention to detail and excellent organisational skills
• A confident and professional telephone manner
• Strong written and verbal communication skills
• The ability to manage your workload, prioritise effectively and meet deadlines
• A positive, proactive approach and willingness to learn
• The ability to work collaboratively as part of a wider team

What's on Offer

• Salary circa £30,000 per annum
• Day shift, 9-5, Monday to Friday - no evenings or weekends
• Company pension scheme
• A varied role across credit control and sales ledger, with genuine responsibility and room to develop

Eligibility

Applicants must have the permanent right to live and work in the UK. Visa sponsorship is not available for this position