Senior Content Designer - Lead User-Centered Content (Govt)

SmartSourcing Ltd; Manchester; Presencial; GBP 40.000 - 60.000; Jornada completa

Descripción de la vacante

SmartSourcing Ltd is recruiting a Senior Content Designer to lead content excellence across a government environment. You will champion user centred design, embed new ways of working, and ensure content meets user needs through evidence based design and continuous improvement.

In this six month+ contract, you will develop user stories, create content standards, collaborate with policy, legal and operations teams, and mentor colleagues to raise the quality of public sector content.

Responsabilidades

• Advocate for and champion the new operating model across the Content Directorate.
• Lead the adoption of content design principles and innovative approaches within your team.
• Create, improve and manage user-centred content using analytics, user research, user feedback and performance data.
• Develop and contribute to GOV. UK content standards, templates and best practices.
• Identify user needs, write user stories, develop content strategies and publish content across digital services.
• Collaborate with policy, legal and operational stakeholders to ensure content is accurate, compliant and user-focused.
• Apply strategic thinking to deliver the best possible outcomes for end users.
• Align content design activities with wider organisational objectives.
• Contribute to the wider Government Digital Service (GDS) and cross government content design community.
• Coach and mentor colleagues, supporting the development of high quality content design practices.

Descripción del empleo

SmartSourcing Ltd is recruiting a Senior Content Designer to lead content excellence across a government environment. You will champion user centred design, embed new ways of working, and ensure content meets user needs through evidence based design and continuous improvement.

In this six month+ contract, you will develop user stories, create content standards, collaborate with policy, legal and operations teams, and mentor colleagues to raise the quality of public sector content.