Senior Content Designer/Hybrid/Manchester/London - Public Sector

SmartSourcing Ltd; Manchester; On-site; GBP 40,000 - 65,000; Full time

Job summary

SmartSourcing Ltd. invites applications for a Senior Content Designer to lead content excellence in a government environment.

The role focuses on championing user-centred design, embedding new ways of working, and delivering content that meets user needs through evidence-based design and continuous improvement. The Senior Content Designer will drive standards, templates and best practices while collaborating with policy, legal and operational teams to ensure accuracy, compliance and user focus

Responsibilities

• Lead the adoption of content design principles and innovative approaches within your team.
• Create, improve and manage user-centred content using analytics, user research, user feedback and performance data.
• Develop and contribute to GOV. UK content standards, templates and best practices.
• Identify user needs, write user stories, develop content strategies and publish content across digital services.
• Collaborate with policy, legal and operational stakeholders to ensure content is accurate, compliant and user-focused.
• Apply strategic thinking to deliver the best possible outcomes for end users.
• Align content design activities with wider organisational objectives.
• Contribute to the wider Government Digital Service (GDS) and cross government content design community.
• Coach and mentor colleagues, supporting the development of high quality content design practices.

Job description

Senior Content Designer(Government environment) Contract: 6 months+

As a Senior Content Designer, you will play a leading role in driving content excellence across the organisation. You'll champion user centred design principles, help embed new ways of working, and ensure content meets the needs of users through evidence based design and continuous improvement.

Key Responsibilities

• Advocate for and champion the new operating model across the Content Directorate.
• Lead the adoption of content design principles and innovative approaches within your team.
• Create, improve and manage user-centred content using analytics, user research, user feedback and performance data.
• Develop and contribute to GOV. UK content standards, templates and best practices.
• Identify user needs, write user stories, develop content strategies and publish content across digital services.
• Collaborate with policy, legal and operational stakeholders to ensure content is accurate, compliant and user-focused.
• Apply strategic thinking to deliver the best possible outcomes for end users.
• Align content design activities with wider organisational objectives.
• Contribute to the wider Government Digital Service (GDS) and cross government content design community.
• Coach and mentor colleagues, supporting the development of high quality content design practices.

Welcome Applications From

• Central Government Content Designers
• GDS Content Designers
• Local Government Digital Professionals
• Private sector Content Designers with demonstrable user-centred design experience

Candidates with government experience should clearly detail the departments, programmes, duration of engagement, and content design responsibilities they have undertaken.

If youre passionate about creating content that genuinely improves user outcomes and want to contribute to important public services, wed love to hear from you.

SmartSourcing are a Disability Confident Employer and we promote, celebrate and value diversity, we are committed to promoting equality and inclusion for all.