Senior Content Designer - Hybrid GOV Content Lead

Department for Transport; Leeds; Hybrid; GBP 40,000 - 49,000; Full time

Benefits offered by this job

Employer pension contribution

25 days annual leave

Flexible working

Career development opportunities

Staff discount portal

Job summary

Department for Transport is seeking a Senior Content Designer to lead the shaping of user‑centred digital services and GOV.UK content. You will work with policy colleagues, service designers, researchers and lawyers to turn complex topics into clear, accessible content.

You’ll design, write, edit and continually improve content across digital products, collaborating to meet user needs while ensuring accessibility and quality standards.

Qualifications

• Expert content writing, editing and proofreading skills.
• Proven ability to translate complex information into plain English that meets user needs.
• Demonstrable experience applying accessibility requirements and editorial style guides.
• Experience using evidence, research and analytics to improve content.
• Willingness to join Content Design Academy and complete the learning content design package.
• Understand or be willing to learn agile working practices.

Responsibilities

• Project managing publishing requests from initial advice to officials to delivery of high-quality content and services on time and on budget.
• Collaborating with internal policy, comms and service design teams to understand needs, pair write content and mark-up to meet tight deadlines.
• Providing advice on the best ways to ensure content and services are accessible and usable.
• Building relationships across the department to increase focus on meeting user needs and improving accessibility compliance.

Skills

Content writing

Editing

Proofreading

Grammar & tone

Accessibility standards

Editorial style guides

Job description

Department for Transport is seeking a Senior Content Designer to lead the shaping of user‑centred digital services and GOV.UK content. You will work with policy colleagues, service designers, researchers and lawyers to turn complex topics into clear, accessible content.

You’ll design, write, edit and continually improve content across digital products, collaborating to meet user needs while ensuring accessibility and quality standards.