Senior Compliance Lead – Facilities & Estates

East Suffolk and North Essex NHS Foundation Trust; Ipswich; On-site; GBP 52,000 - 76,000; Full time

Job summary

East Suffolk and North Essex NHS Foundation Trust is seeking an enthusiastic, highly organised Senior Compliance Officer to join our Estates and Facilities team. This role supports the safety, compliance and performance of a large Facilities Management contract across Cleaning, Catering, Logistics, Portering, Security, Car Parking and related services.

You will lead monitoring, audits and inspections, review contractor performance against KPIs and SLAs, investigate incidents and drive continuous

Qualifications

• Experience in compliance monitoring and assurance activities.
• Knowledge of health and safety and regulatory standards.

Responsibilities

• Lead and coordinate monitoring, audit and inspection programmes across Facilities Management services.
• Review and analyse contractor performance against KPIs, SLAs and contractual requirements.
• Undertake environmental cleanliness audits and other assurance activities in line with national healthcare standards.
• Investigate service failures, complaints, incidents and contractual non-compliance, ensuring corrective actions are implemented and monitored.
• Produce reports, dashboards and management information to support governance and decision-making.
• Support external inspections, PLACE assessments, internal audits and regulatory reviews.
• Build effective working relationships with service providers, clinical teams and stakeholders across the Trust.
• Provide guidance and support to Monitoring Officers and colleagues involved in assurance activities.
• Contribute to continuous improvement initiatives that enhance service quality, compliance and value for money

Job description

East Suffolk and North Essex NHS Foundation Trust is seeking an enthusiastic, highly organised Senior Compliance Officer to join our Estates and Facilities team. This role supports the safety, compliance and performance of a large Facilities Management contract across Cleaning, Catering, Logistics, Portering, Security, Car Parking and related services.

You will lead monitoring, audits and inspections, review contractor performance against KPIs and SLAs, investigate incidents and drive continuous