Senior Complex Casualty Claims Adjuster — Remote (UK)

Arthur J. Gallagher & Co.; Greater London; Remote; GBP 35,000 - 55,000; Full time

Job summary

Gallagher Bassett in the United Kingdom is hiring a Complex Claims Casualty Claims Adjuster to manage a portfolio of local authority EL/PL claims, with remote work optional and UK-based flexibility.

You will assess liability, negotiate settlements, and build strong relationships with clients, brokers, insurers, and claimants while mentoring junior team members and driving process improvements in a collaborative, inclusive culture.

Qualifications

• Experience handling high value local authority EL and PL claims.
• Strong understanding of insurance principles and regulatory compliance.
• Excellent relationship building and communication skills.
• Good workload management and organisational skills.
• Ability to assess liability and quantum across a range of claims.

Responsibilities

• Take charge of a diverse portfolio of local authority public and employer liability claims, covering property damage, personal injury and officials’ indemnity.
• Assess liability, evaluate claims, and negotiate fair settlements.
• Build strong relationships with clients, brokers, suppliers, insurers and claimants.
• Offer trusted guidance and expert advice to clients at every stage of the claims process.
• Mentor junior team members and drive process improvements.

Skills

High value claims

Local Authority EL/PL

Negotiation

Relationship building

Organisation

Job description

Gallagher Bassett in the United Kingdom is hiring a Complex Claims Casualty Claims Adjuster to manage a portfolio of local authority EL/PL claims, with remote work optional and UK-based flexibility.

You will assess liability, negotiate settlements, and build strong relationships with clients, brokers, insurers, and claimants while mentoring junior team members and driving process improvements in a collaborative, inclusive culture.