EL/PL Casualty Claims Specialist (Hybrid)

Gallagher Bassett; Blisworth; Hybrid; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Comprehensive benefits programs to 5:1

Career development opportunities and O

Collaborative culture with accessible-

Zusammenfassung

Gallagher Bassett is recruiting for a Casualty Defence Claims Handler to manage EL/PL claims from first notification to settlement. This hybrid role can be based from the Tamworth or Blisworth office, with flexible hours and close collaboration with a supportive team.

You will investigate liability, liaise with clients, brokers and medical professionals, and negotiate settlements in a timely, commercially focused manner. UK work eligibility is required.

Qualifikationen

• Experience handling EL/PL claims within insurer, TPA, law firm, or defence environment.
• Strong verbal and written communication skills, with ability to engage confidently with clients and stakeholders.
• Exceptional organisational skills, attention to detail, and ability to manage multiple cases.

Aufgaben

• Manage a portfolio of EL/PL claims from first notification to settlement, ensuring SLA compliance.
• Set up and acknowledge new claims promptly with clear client communication.
• Conduct detailed liability investigations with statements, inspection records and training documents.
• Liaise with insured clients, brokers, witnesses, medical professionals and third parties to progress claims.
• Accurately reserve files and review reserves regularly for appropriateness.
• Negotiate settlements with claimants, insurers and legal firms to achieve fair outcomes.
• Assess quantum using Judicial College Guidelines and relevant case law.
• Identify potential fraud indicators and escalate cases appropriately.
• Ensure compliance with Pre-Action Protocols for Low Value and Standard EL/PL Claims.
• Prepare clear file summaries, reports and recommendations for clients and senior management.
• Support Claims Managers and the Defence Operations Manager as needed.

Kenntnisse

EL/PL claims

Communication

Organisation

Flexibility

UK work eligibility

Jobbeschreibung

Gallagher Bassett is recruiting for a Casualty Defence Claims Handler to manage EL/PL claims from first notification to settlement. This hybrid role can be based from the Tamworth or Blisworth office, with flexible hours and close collaboration with a supportive team.

You will investigate liability, liaise with clients, brokers and medical professionals, and negotiate settlements in a timely, commercially focused manner. UK work eligibility is required.