Senior Commercial Account Handler & Team Lead

Lawes Consulting Group; Watford; On-site; GBP 50,000 - 61,000; Full time

Benefits offered by this job

Benefits

Career progression

Collaborative team

Job summary

Lawes Consulting Group is seeking an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients and oversee a team of Account Handlers in Watford.

You will renew policies, handle mid-term adjustments, negotiate terms with insurers, and support Account Executives while ensuring FCA compliance and excellent client service.

Looking for a hands-on supervisor with leadership skills who can develop junior staff within a collaborative, supportive team.

Qualifications

• 4+ years’ experience in a Commercial Account Handler role.
• Strong technical knowledge of commercial insurance products.
• Proven ability to manage a client portfolio independently.
• Excellent communication, organisation, and problem-solving skills.

Responsibilities

• Manage a portfolio of commercial insurance clients and renewals.
• Negotiate terms with insurers to secure cover.
• Support Account Executives and Directors with client servicing.
• Provide guidance and escalation for Account Handlers.
• Ensure FCA compliance and accurate records.

Skills

4+ years experience

Commercial insurance

Client portfolio mgmt

Communication skills

Job description

Lawes Consulting Group is seeking an experienced Commercial Account Handler / Supervisor to manage a portfolio of commercial insurance clients and oversee a team of Account Handlers in Watford.

You will renew policies, handle mid-term adjustments, negotiate terms with insurers, and support Account Executives while ensuring FCA compliance and excellent client service.

Looking for a hands-on supervisor with leadership skills who can develop junior staff within a collaborative, supportive team.