Senior Cloud & Infrastructure Engineer (Azure/M365) - Hybrid

IntecSelect; Sittingbourne; Hybrid; GBP 38,000 - 52,000; Full time

Job summary

The Senior Support Engineer role in Sittingbourne focuses on supporting environments that use Microsoft 365, Azure and related technologies. The position combines complex technical support with hands-on project delivery across diverse client environments.

With 5+ years in IT infrastructure, you will own escalated issues, contribute to design and deployment of cloud solutions, and work in a hybrid model that requires driving to client sites when needed.

Qualifications

• 5+ years' experience in IT support, infrastructure or engineering.
• At least 2-3 years operating at 3rd Line/Senior Engineer level.
• Experience in an MSP or multi-customer environment.
• Strong hands-on knowledge of Microsoft 365, Azure and Active Directory.
• Good understanding of networking, including Firewalls, VPNs, routing and switching.
• Experience with virtualization technologies such as VMware or Hyper-V.
• Strong diagnostic, troubleshooting and root cause analysis skills.
• Experience delivering infrastructure or cloud projects, migrations or implementations.
• Microsoft certifications such as AZ-104, AZ-305 or MS-102 would be advantageous.

Responsibilities

• Take technical ownership of complex incidents, service requests and infrastructure projects across technologies including Microsoft 365, Windows Server and Exchange.
• Manage Microsoft Azure and cloud infrastructure, Active Directory and identity management.
• Support VMware, Hyper-V and Citrix environments and network infrastructure.
• Oversee backups, recovery and cybersecurity solutions across on-prem and cloud.
• Design, build and deploy new infrastructure and cloud solutions.
• Drive automation initiatives and leverage emerging AI technologies.

Skills

Azure

Microsoft 365

Active Directory

VMware

Hyper-V

Networking

Backup & recovery

Cybersecurity

Automation

AI technologies

Tools

Windows Server

Exchange

VMware

Hyper-V

Citrix

Job description

The Senior Support Engineer role in Sittingbourne focuses on supporting environments that use Microsoft 365, Azure and related technologies. The position combines complex technical support with hands-on project delivery across diverse client environments.

With 5+ years in IT infrastructure, you will own escalated issues, contribute to design and deployment of cloud solutions, and work in a hybrid model that requires driving to client sites when needed.