Senior Client Services (Asset Management)

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player in financial services is on the lookout for a Senior Client Services professional to join their team in London. This role is pivotal in delivering exceptional client experiences across private investments and fund services. As the primary point of contact for institutional clients, you'll build trusted relationships and lead strategic initiatives to enhance service delivery. If you possess strong leadership skills, a deep understanding of private investment markets, and a passion for client service, this opportunity offers a chance to make a significant impact in a dynamic environment. Join a team that values innovation and excellence in client engagement.

Qualifications

• Degree educated with proven leadership in client services.
• Strong knowledge of private investment markets.

Responsibilities

• Serve as the primary contact for internal and external client servicing needs.
• Manage complex client relationships from onboarding through ongoing service delivery.
• Ensure seamless coordination of investor reporting and client communication.

Skills

Client Relationship Management

Problem-Solving

Communication

Leadership

Knowledge of Private Investment Markets

Education

Degree in relevant field

Job description

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Senior Client Services (Asset Management), London

Client:

Location:

London, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

Job Reference:

2d67fa205c0f

Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

Client Services AVP (12 Month contract)
A highly regarded global financial services firm is seeking an experienced AVP, Client Services professional to join its EMEA team for a maternity cover role, based in London. This is a chance to play a key role in delivering world-class client experiences across private investments and fund services.

About the Role

In this senior client services role, you will act as the primary point of contact for institutional clients, building deep, trusted relationships and ensuring outstanding servicing across every stage of the client life cycle. You will lead client engagements, collaborate on operational service improvements, and drive strategic innovation in response to evolving industry needs.

Key Responsibilities:

1. Serve as the primary contact for internal and external client servicing needs.
2. Lead client meetings independently and represent the business in critical engagements.
3. Manage complex client relationships from onboarding through ongoing service delivery.
4. Apply thought leadership to client-focused projects and problem-solving initiatives.
5. Ensure seamless coordination of investor reporting and client communication.
6. Partner with cross-functional teams to enhance operational processes and efficiencies.
7. Keep clients informed on industry developments, regulatory changes, and new initiatives.

Qualifications & Experience Required:

1. Degree educated with proven leadership in client services.
2. Strong knowledge of private investment markets.
3. Any language skills in German or Dutch would be beneficial.
4. Exceptional communication and problem-solving skills.
5. Highly motivated, independent, and able to perform under tight deadlines.

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Job reference: #4684707 - Craig Murray