Senior Client Relationship Manager

OMFIF; London; On-site; GBP 70,000; Full time

Job summary

An established industry player is seeking a Senior Client Relationship Manager to join its dynamic London team. This role offers an exciting opportunity to engage with leading financial institutions, manage and grow substantial client portfolios, and contribute to innovative research and events on global finance. The ideal candidate will thrive in a fast-paced environment, leveraging their expertise in client management and sales to drive revenue growth. Join a forward-thinking organization that values independence, innovation, and integrity, where your contributions will make a significant impact in the world of economic policy.

Qualifications

• 5+ years managing client portfolios, preferably in events and publishing.
• Strong commercial mindset with advanced negotiation skills.
• Excellent communication skills, both verbal and written.

Responsibilities

• Develop and maintain relationships with EMP and SPI clients.
• Maintain a healthy sales pipeline and exceed targets.
• Provide market insights and generate new ideas.

Skills

Client Relationship Management

Negotiation Skills

Communication Skills

Sales Pipeline Management

Problem Solving

Understanding of Economics

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Office

Job description

Join to apply for the Senior Client Relationship Manager role at OMFIF

Join to apply for the Senior Client Relationship Manager role at OMFIF

Job title:Senior Client Relationship Manager

Reports to:Chief Revenue Officer

Location:City of London

The Company:

OMFIF is a dynamic and independent think tank. Through our London-based team we produce research and events on world finance and economic policy. We have a comprehensive global network of economic, political and investment decision-makers. Our members come from both the public and private sectors and comprise of some of the most well-known and respected financial and technology organisations in the world. In addition to membership, we offer bespoke meetings and research on global policy and investment themes.

OMFIF operates through four thematic institutes: the Economic and Monetary Policy Institute (EMP) convenes leaders from public and private sector institutions to discuss macroeconomic trends and shape the future of monetary policy and political economy; the Digital Monetary Institute explores the topic of payments, including digital currency as an alternative to cash, and brings together technologists and policy-makers at the heart of decisions relating to the future of finance; the Sustainable Policy Institute (SPI) focuses on sustainable finance, addressing the policy, regulatory and investment challenges posed by environmental, social and governance themes with those responsible for shaping the sustainability agenda; and the Sovereign Debt Institute.

At OMFIF, we strive to maintain a start-up atmosphere where creative ideas are encouraged, with no two days the same. We are looking for entrepreneurial people from diverse backgrounds who are keen to develop their skills, gain responsibility and share are our vision of realising full potential, embodying the company values of independence, innovation and integrity.

The role:

From our London office, as a member of the Commercial Team and reporting to the Chief Revenue Officer, the post holder will work closely with EMP and SPI researchers and programmers to undertake commercial activities relating to the sale of our EMP and SPI membership packages, events and publications. This is a great opportunity for someone with substantial experience in maintaining and growing client portfolios, eager to work closely to leading financial institutions in a very competitive and rewarding sector. The candidate must be a self-starter who takes pride and is motivated by targets and works to exceed them.

• Maintains and develops solid relationships with existing EMP and SPI clients, seeking, recognising and pursuing new opportunities for revenue generation across institutes
• Maintains a healthy sales pipeline, from lead generation to deal close, meets and exceeds renewal and acquisition targets as set by the CRO
• A strong communicator, provides market and clients insight to colleagues, generates new ideas and informs product development
• Identifies risks and opportunities, providing accurate and timely forecast to the CRO
• Liaises internally to ensure sales deliverables are viable and met
• Works closely with marketing colleagues to maintain and grow lead generation capabilities.

Skills, experience and qualifications:

• 5+years’ relevant experience managing portfolios of clients, preferably in the events and publishing industry
• Track record of renewing and growing £1m+ client portfolios
• Commercial mindset, client-focused, tenacious attitude and advanced negotiation skills
• Have excellent communication skills both by phone and in writing and good understanding of diplomatic language. A second language is an advantage.
• Be a strong and creative problem solver, able to ‘think on your feet’ and confident in engaging with relevant stakeholders.
• Be adept in leveraging the expertise of others to get results
• Be action-oriented, intellectually curious with solid understanding of economics and the financial sector
• Be able to work flexibly and successfully across teams and hierarchies and building strong internal and external relationships at all levels
• Operate standard Microsoft Office systems and CRM (experience with Salesforce would be beneficial) to a high level.

Application:

Applicants who meet the application criteria and have the right to live and work in the UK are invited to send their CV and cover letter to [e-mail] with the job title in the email subject line. Only those applicants under consideration will be contacted.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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