Senior Client Manager

WeAreChemistry Ltd; Greater London; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

WeAreChemistry Ltd is recruiting a Senior Client Manager in Greater London to own a portfolio of key client accounts and act as the main point of contact across all digital projects. You’ll oversee delivery with internal teams, identify upsell opportunities, and contribute to pitches to win new business.

We’re seeking 3+ years in client management within a digital agency, with strong delivery understanding, superb relationship-building and communication skills, and a proactive, calm, organised

Qualifications

• 3+ years of client management experience in a digital agency.
• Strong understanding of digital project delivery.
• Excellent relationship-building and communication skills.
• Commercial awareness and ability to spot growth opportunities.
• Organised, proactive and calm under pressure.

Responsibilities

• Own and manage a portfolio of key client accounts.
• Act as primary client contact across all projects.
• Oversee project delivery in collaboration with internal teams.
• Identify upsell and cross-sell opportunities.
• Contribute to new business pitches and proposals.

Skills

Client management

Digital project delivery

Relationship building

Communication

Commercial awareness

Growth opportunities

Job description

We're working exclusively with a well-established digital agency to appoint a Senior Client Manager. You'll take ownership of a portfolio of key accounts, acting as the primary point of contact and ensuring delivery excellence across digital projects.

What You'll Do

• Own and manage a portfolio of key client accounts
• Act as primary client contact across all projects
• Oversee project delivery in collaboration with internal teams
• Identify upsell and cross-sell opportunities
• Contribute to new business pitches and proposals

What We're Looking For

• 3+ years of client management experience in a digital agency
• Strong understanding of digital project delivery
• Excellent relationship-building and communication skills
• Commercial awareness and ability to spot growth opportunities
• Organised, proactive and calm under pressure