Account Manager - Experiential Agency

O'Neils Recruitment

Greater London

Hybride

GBP 70 000 - 100 000

Plein temps

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Résumé du poste

O'Neils Recruitment in London is seeking an Account Director to drive growth across a portfolio of client relationships within a hybrid, London-based setup.

The role sits at the intersection of client objectives, commercial growth and delivery, requiring leadership of account teams and a proactive approach to new opportunities.

Qualifications

  • 7+ years of agency experience, ideally in experiential, brand experience or events.
  • Grew client accounts and managed senior stakeholders.
  • Held commercial responsibility and margins.
  • Led integrated agency teams and pitches.
  • Identified organic opportunities and mentored junior talent.

Responsabilités

  • Own relationships with senior client stakeholders.
  • Build account plans focused on retention and growth.
  • Identify new revenue opportunities within existing clients.
  • Lead and develop Account Managers.
  • Oversee multiple projects without getting lost in day-to-day administration.
  • Own revenue forecasts and monitor profitability.
  • Challenge scope creep and maintain healthy commercial agreements.
  • Bring creative, strategy and production teams together around client priorities.
  • Lead senior client conversations when projects are complex.
  • Support proposals, pitches and new-business opportunities.
  • Develop relationships across wider client organisations.
  • Represent the agency during important live programmes and activations.

Connaissances

Account management
Stakeholder management
Commercial awareness
Forecasting
People leadership
Pitching
Integrated campaigns

Description du poste

Account Director | Experiential Agency

London | Hybrid

Are you an Account Director who can grow an account, not just manage one?

We're partnering with a successful experiential agency looking for a senior client-services professional to take responsibility for a portfolio of important client relationships.

You'll sit at the intersection of clients, commercial growth and delivery, working with creative, strategy and production teams to turn client objectives into compelling brand experiences.

Your remit

You'll:

  • Own relationships with senior client stakeholders
  • Build account plans focused on retention and growth
  • Identify new revenue opportunities within existing clients
  • Lead and develop Account Managers
  • Oversee multiple projects without getting lost in day-to-day project administration
  • Own revenue forecasts and monitor profitability
  • Challenge scope creep and maintain healthy commercial agreements
  • Bring creative, strategy and production teams together around client priorities
  • Lead senior client conversations when projects become complex
  • Support proposals, pitches and new-business opportunities
  • Develop relationships across wider client organisations
  • Represent the agency confidently during important live programmes and activations
You'll probably have

7+ years' agency experience, ideally within experiential, brand experience, events or integrated marketing.

More importantly, you'll be able to demonstrate that you've personally:

  • grown client accounts
  • managed senior stakeholders
  • held commercial responsibility
  • managed forecasts and margins
  • led integrated agency teams
  • identified organic opportunities
  • contributed to successful pitches
  • developed more junior account talent.

This isn't purely a delivery role.

We're looking for someone who understands a client's business well enough to recognise where the next brief might come from before that brief actually lands.

Permanent | London | Hybrid working, typically 2-3 office days per week

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