Account Manager

2i Recruit Ltd; Clewer Village; On-site; GBP 36,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

Birthday day off

Discretionary annual bonus

Healthcare

Employer pension contributions

Professional development support

Friendly team environment

Long-term career progression

Flexibility around appointments

Job summary

2i Recruit Ltd is working with a growing client to appoint an Account Manager who will own client relationships, lead campaigns from brief to delivery and ensure an outstanding client experience throughout the project lifecycle.

This is an ideal role for someone who enjoys relationship management, project delivery and a fast-paced, collaborative environment, with exposure to a broad range of campaigns and opportunities to progress their career.

Qualifications

• 3+ years of account management, project management or client-facing experience.
• Proven track record building client relationships and delivering projects.
• Excellent communication and stakeholder management skills.
• Strong organisational and prioritisation abilities.
• Experience managing budgets, timelines and multiple workstreams.
• Commercial awareness and growth opportunities identification.
• Proactive, solutions-focused and ownership of projects.
• Able to collaborate within a team and support junior colleagues.

Responsibilities

• Managing a portfolio of client accounts and developing strong, long-term relationships.
• Leading projects and campaigns from initial brief through to successful delivery.
• Understanding client objectives and providing recommendations to support business growth.
• Coordinating internal teams and ensuring projects remain on track, on budget and delivered to a high standard.
• Managing multiple projects, deadlines and stakeholder expectations simultaneously.
• Leading meetings, presenting ideas and acting as a trusted point of contact for clients.
• Identifying opportunities to expand existing accounts and add value to client relationships.
• Monitoring project performance, budgets and commercial outcomes.
• Supporting junior team members and contributing to a positive team culture.
• Ensuring consistently high levels of client service and project delivery.

Skills

Relationship management

Project delivery

Communication

Stakeholder management

Organisation and prioritisation

Budgets and timelines

Commercial awareness

Team collaboration

Mentoring juniors

Job description

Our client is a growing and ambitious company that works with a diverse portfolio of clients across a range of sectors. They are seeking an Account Manager to join their team, taking ownership of client relationships, leading projects from brief to delivery and ensuring an outstanding client experience throughout the project lifecycle.

This is an excellent opportunity for someone who enjoys relationship management, project delivery and working in a fast-paced, collaborative environment. The role offers exposure to a broad range of campaigns and initiatives, providing genuine opportunities to develop your skills and progress your career.

Company Benefits:

• 25 days annual leave plus bank holidays.
• Additional birthday day off when it falls on a weekday.
• Discretionary annual bonus.
• Benefits package including employer pension contributions and healthcare.
• Professional development support and training budget.
• Friendly and collaborative team environment with regular social events.
• Long-term career progression opportunities.
• Flexibility around appointments and occasional personal commitments.

Key Responsibilities:

• Managing a portfolio of client accounts and developing strong, long-term relationships.
• Leading projects and campaigns from initial brief through to successful delivery.
• Understanding client objectives and providing recommendations to support business growth.
• Coordinating internal teams and ensuring projects remain on track, on budget and delivered to a high standard.
• Managing multiple projects, deadlines and stakeholder expectations simultaneously.
• Leading meetings, presenting ideas and acting as a trusted point of contact for clients.
• Identifying opportunities to expand existing accounts and add value to client relationships.
• Monitoring project performance, budgets and commercial outcomes.
• Supporting junior team members and contributing to a positive team culture.
• Ensuring consistently high levels of client service and project delivery.

Experience and Skills Requirements

• Ideally 3+ years' experience in account management, project management or a client-facing role.
• Proven experience managing client relationships and delivering projects successfully.
• Excellent communication and stakeholder management skills.
• Strong organisational and prioritisation abilities.
• Experience managing budgets, timelines and multiple workstreams.
• Commercial awareness and the ability to identify opportunities for growth.
• Proactive, solutions-focused and confident in taking ownership of projects.
• Ability to work collaboratively within a team environment.
• Experience mentoring or supporting junior colleagues would be advantageous.