Senior Cleaning Contract Manager: Rail Sites & Growth

Churchill Group; Greater London; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Employee Ownership

Company sick pay

Maternity and paternity leave support

24/7 GP access

Mental health support

Two volunteering days per year

Exclusive perks and discounts

Ongoing training and development

Wellbeing, Diversity & Inclusion

Recognition and rewards

Job summary

Churchill Group is seeking a collaborative and people‑focused Senior Cleaning Contract Manager to oversee a team of Contract Managers and their rail sites between Derby and London. The role blends hands‑on site visits with strategic planning to ensure consistency, innovation, and client satisfaction across the portfolio.

You will lead two Cleaning Contract Managers, monitor KPIs, drive improvements, and contribute to new business mobilisation and innovation projects.

Qualifications

• Proven leadership experience at senior management level within FM or a related sector.
• Experience managing large business portfolios with demonstrated financial growth.
• Background in acquisitions and integrations, with a focus on operational alignment.
• Strong people leadership skills, with a focus on coaching and building high‑performing teams.
• Ability to drive strategic and operational improvements.
• Excellent stakeholder engagement and communication skills.
• Commercial awareness and a data‑informed approach to decision‑making.
• A practical, solutions‑focused mindset with long‑term vision.

Responsibilities

• Lead strategic reviews with senior stakeholders through regular meetings.
• Monitor KPIs and quality metrics across contracts, identifying trends and opportunities.
• Conduct site visits to ensure compliance and service excellence.
• Oversee financial performance and identify opportunities to improve margins.
• Collaborate with operational leaders to respond to client feedback and drive improvements.
• Implement scalable processes to support sustainable growth

Skills

Leadership

Portfolio management

Acquisitions & integrations

Stakeholder engagement

Data-driven decision making

Strategic planning

Education

Management Qualification

Job description

Churchill Group is seeking a collaborative and people‑focused Senior Cleaning Contract Manager to oversee a team of Contract Managers and their rail sites between Derby and London. The role blends hands‑on site visits with strategic planning to ensure consistency, innovation, and client satisfaction across the portfolio.

You will lead two Cleaning Contract Managers, monitor KPIs, drive improvements, and contribute to new business mobilisation and innovation projects.