Senior Care Coordinator: Lead Growth in Domiciliary Care

Nurseplus UK Ltd; Plymouth; On-site; GBP 26,000 - 34,000; Full time

Job summary

Plymouth-based Nurseplus UK Ltd is seeking a Senior Care Coordinator to lead day-to-day operations, coordinate care, and support a busy team. You’ll work closely with the Registered Manager to ensure safe, reliable, person-centred care while managing growing demand.

You’ll oversee rotas, onboarding, and contracts for care packages, guiding colleagues and resolving scheduling issues to maintain high service standards.

Qualifications

• Previous experience in care coordination, rostering or a similar role within domiciliary care.
• Ability to take ownership, support colleagues and manage competing priorities.
• Strong organisational skills and the ability to stay calm under pressure.
• Excellent communication and problem-solving abilities.
• Solid understanding of care standards, safeguarding and person-centred support.
• Confidence using systems to manage rotas, records and service information.

Responsibilities

• Take the lead on coordination and oversee daily rotas for care visits.
• Manage schedule changes, staffing challenges and urgent requests.
• Prioritise workloads to ensure smooth care delivery.
• Support onboarding of new service users and care packages.
• Provide guidance and day-to-day support to Care Coordinators and colleagues.
• Resolve complex scheduling issues and service delivery queries.
• Share knowledge and help colleagues develop their skills.
• Work with the Registered Manager to maintain a positive team environment.
• Support growth, service quality and the delivery of new contracts.

Skills

Care coordination

Rostering

Team support

Organisational skills

Problem-solving

Person-centred care

Tools

Care management systems

Job description

Plymouth-based Nurseplus UK Ltd is seeking a Senior Care Coordinator to lead day-to-day operations, coordinate care, and support a busy team. You’ll work closely with the Registered Manager to ensure safe, reliable, person-centred care while managing growing demand.

You’ll oversee rotas, onboarding, and contracts for care packages, guiding colleagues and resolving scheduling issues to maintain high service standards.