Senior Care Coordination Lead – Plymouth | Growth & Impact

Nurseplus UK Ltd; Stoke Fleming; On-site; GBP 28,000 - 36,000; Full time

Job summary

Nurseplus UK Ltd in Plymouth is seeking a Senior Care Coordinator to lead day-to-day care delivery and rota management. You will oversee care visits, staff scheduling and onboarding of new service users, ensuring safe, person-centred support and high service standards.

Working closely with the Registered Manager and team, you’ll tackle scheduling challenges, improve processes and help the branch win new contracts as demand grows, while supporting colleagues to deliver excellent care.

Qualifications

• Experience in care coordination or rostering within domiciliary care.
• Strong organisational skills and the ability to prioritise.
• Excellent communication and problem-solving abilities.
• Confidence using systems to manage rotas and service information.
• A proactive mindset and ability to support a growing branch.

Responsibilities

• Take the lead on care coordination and rota management.
• Oversee daily rotas and ensure care visits are covered.
• Manage schedule changes, staffing challenges and urgent requests.
• Support onboarding of new service users and new packages of care.
• Guide and support Care Coordinators and colleagues on a day-to-day basis.
• Identify and resolve scheduling issues to maintain smooth service delivery.

Skills

Care coordination

Rostering

Staff support

Problem solving

Communication

Organisation

Tools

Rotas system

Records management

Job description

Nurseplus UK Ltd in Plymouth is seeking a Senior Care Coordinator to lead day-to-day care delivery and rota management. You will oversee care visits, staff scheduling and onboarding of new service users, ensuring safe, person-centred support and high service standards.

Working closely with the Registered Manager and team, you’ll tackle scheduling challenges, improve processes and help the branch win new contracts as demand grows, while supporting colleagues to deliver excellent care.