Senior Care Coordinator

Trinity Homecare - Northwood; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Join Trinity Homecare as a Senior Care Coordinator and lead the delivery of compassionate care in your community. This pivotal role involves scheduling staff, coordinating training, and ensuring the highest standards of care service. You’ll be part of a top-rated care provider, committed to making a real difference in people's lives while receiving ongoing support and development opportunities.

Benefits

Ongoing support and development opportunities

Welcoming team atmosphere

Opportunity to grow within the organization

Qualifications

• Experience in domiciliary care or healthcare scheduling.
• Confident communicator — warm, clear, and professional.
• Comfortable with digital tools like People Planner.

Responsibilities

• Craft and manage staff rotas effectively.
• Monitor training and compliance of carers.
• Handle client feedback and inquiries.

Skills

Organisational Skills

Problem Solving

Communication

Resilience

Education

QCF Level 2/3 in Health & Social Care

Tools

People Planner

Microsoft Office

Job description

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Join Our Outstanding Rated Team at Trinity Homecare!

Now Hiring: Senior Care Coordinator

Who We Are

At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home.

We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.

Why This Role Matters

As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.

What You’ll Do

Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences

Be the go-to for real-time rota changes, ensuring seamless care delivery

Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision

Monitor and coordinate training and compliance, keeping carers at their best

Support emergency situations with calm and confidence, including on-call cover

Record communications, manage enquiries, and keep systems up to date

Conduct appraisals, supervisions, and audits — shaping our high standards of care

Be part of recruitment activities, from interviews to onboarding support

Handle feedback and concerns sensitively, always putting clients first

What We’re Looking For

Experience in a domiciliary care or healthcare scheduling role

Excellent organisational and problem-solving skills

Confident communicator — warm, clear, and professional

Comfortable with digital tools like People Planner and Microsoft Office

Ideally qualified to QCF Level 2/3 in Health & Social Care

Resilient, caring, and committed to doing the right thing — every time

What You’ll Love About Us

A welcoming team that treats each other like family

Ongoing support and development opportunities

The chance to grow your career in one of the UK’s leading care providers

Your work will genuinely transform lives

Ready to Make a Difference?

We’d love to hear from you. Apply today and help us deliver care that truly cares.

Trinity is anaward-winning care provider, proudly rated‘Outstanding’ by the CQC— placing us in thetop 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’spersonal, trusted,andtruly compassionate— values that resonate through everything we do.

As anapproved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers togain nationally recognised qualifications while they work.

At Trinity, we don’t just talk about our values —we live them every single day.