Senior Care Coordinator

Trinity Homecare; London Borough of Hillingdon; On-site; GBP 32,000; Full time

Job summary

Join an outstanding team at Trinity Homecare as a Senior Care Coordinator. This role is vital to our operations, ensuring clients receive excellent, compassionate care while managing a team of caregivers. You'll leverage your organisational skills to create smart staff rotas and liaise with healthcare partners, supporting a mission to transform lives through dependable care. Ideal candidates will have experience in healthcare scheduling, excellent communication abilities, and a passion for ensuring high standards of care.

Benefits

Ongoing support and development opportunities

A welcoming family-like team

Chance to grow your career

Qualifications

• Experience in a domiciliary care or healthcare scheduling role.
• Comfortable with digital tools like People Planner and Microsoft Office.
• Ideally qualified to QCF Level 2/3 in Health & Social Care.

Responsibilities

• Craft staff rotas balancing geography, skills and preferences.
• Monitor training and compliance for carers.
• Support recruitment activities including interviews and onboarding.

Skills

Organisational skills

Problem-solving skills

Communication

Digital tools proficiency

Resilience

Education

QCF Level 2/3 in Health & Social Care

Tools

People Planner

Microsoft Office

Job description

About The Role

Join Our Outstanding Rated Team at Trinity Homecare!Now Hiring: Senior Care Coordinator

Location: Northwood | Full-time | £31,500 | Includes On-Call Rota

Who We Are

At Trinity Homecare, we believe everyone deserves to live life with dignity, comfort and independence — in the place they love most: their own home.

We’re the South of England’s leading private pay homecare provider, offering live-in, visiting, and introductory care services. We’re proud to be rated ‘Outstanding’ by the CQC, and even prouder of the passionate people who make it all possible.

Why This Role Matters

As a Senior Care Coordinator, you’ll be the beating heart of our care operations — ensuring clients receive timely, consistent, and compassionate care while supporting our incredible care staff behind the scenes. If you love people, thrive on organisation, and want to make a real difference every single day, this role is made for you.

What You’ll Do

• Craft smart, efficient staff rotas with People Planner, balancing geography, skills, and preferences

• Be the go-to for real-time rota changes, ensuring seamless care delivery

• Liaise with Care Managers and healthcare partners to onboard new clients with warmth and precision

• Monitor and coordinate training and compliance, keeping carers at their best

• Support emergency situations with calm and confidence, including on-call cover

• Record communications, manage enquiries, and keep systems up to date

• Conduct appraisals, supervisions, and audits — shaping our high standards of care

• Be part of recruitment activities, from interviews to onboarding support

• Handle feedback and concerns sensitively, always putting clients first

What We’re Looking For

• Experience in a domiciliary care or healthcare scheduling role

• Excellent organisational and problem-solving skills

• Confident communicator — warm, clear, and professional

• Comfortable with digital tools like People Planner and Microsoft Office

• Ideally qualified to QCF Level 2/3 in Health & Social Care

• Resilient, caring, and committed to doing the right thing — every time

What You’ll Love About Us

• A welcoming team that treats each other like family

• Ongoing support and development opportunities

• The chance to grow your career in one of the UK’s leading care providers

• Your work will genuinely transform lives

Ready to Make a Difference?

We’d love to hear from you. Apply today and help us deliver care that truly cares.

About Us

Trinity is anaward-winning care provider, proudly rated‘Outstanding’ by the CQC— placing us in thetop 4% of care companies in the UK. With over 20 years of experience, we’re known for delivering care that’spersonal, trusted,andtruly compassionate— values that resonate through everything we do.

As anapproved NCFE Training Centre, we offer exciting opportunities for both new and experienced carers togain nationally recognised qualifications while they work.

At Trinity, we don’t just talk about our values —we live them every single day.