Senior Care Assistant

GreenSquareAccord Limited; Walsall; On-site; GBP 28,000 - 36,000; Full time

Job summary

GreenSquareAccord Limited in the Walsall area is seeking a Senior Personal Assistant to support senior leadership with calendar management, correspondence, and confidential tasks. You will coordinate diaries, draft messages, prepare board packs, and ensure information is accurate and accessible.

In this role you will build strong relationships with internal teams and external contacts, prioritise tasks, and drive efficient administrative processes while maintaining discretion and professionalism

Qualifications

• Proven experience as a Personal Assistant or Senior PA (or equivalent).
• Excellent organisational skills with the ability to handle competing deadlines.
• Strong written and verbal communication, including professional drafting.
• Advanced MS Office proficiency (Word, Excel, Outlook).
• Track record of confidentiality and professionalism, even under pressure.
• Ability to work independently, show initiative and prioritise effectively.
• Friendly, service-minded approach to supporting people and teams.

Responsibilities

• Manage demanding diaries with accuracy—balancing schedules, travel arrangements and conflicting priorities.
• Prepare and organise meetings, including agenda support, board packs and relevant documents, ensuring information is consistent and accessible.
• Coordinate correspondence and communications, drafting responses, handling queries and escalating matters appropriately.
• Maintain strong stakeholder relationships, acting as a trusted liaison between internal teams and external contacts.
• Track actions and deadlines, ensuring follow-up is completed and stakeholders are kept updated.
• Handle confidential information with discretion and integrity at all times.
• Support project-level activity where required—logging actions, chasing updates and keeping records tidy and audit-ready.
• Continuously improve administrative processes to increase efficiency, accuracy and reliability.

Skills

Organisational skills

Diary management

Written and verbal communication

MS Office proficiency

Confidentiality & discretion

Independent working

Service-minded attitude

Tools

MS Office Suite

Job description

Senior Care Assistant

Furlong House, Bloxwich, Walsall WS3 2LJ

• Manage demanding diaries with accuracy—balancing schedules, travel arrangements and conflicting priorities.
• Prepare and organise meetings, including agenda support, board packs and relevant documents, ensuring information is consistent and accessible.
• Coordinate correspondence and communications, drafting responses, handling queries and escalating matters appropriately.
• Maintain strong stakeholder relationships, acting as a trusted liaison between internal teams and external contacts.
• Track actions and deadlines, ensuring follow-up is completed and stakeholders are kept updated.
• Handle confidential information with discretion and integrity at all times.
• Support project-level activity where required—logging actions, chasing updates and keeping records tidy and audit-ready.
• Continuously improve administrative processes to increase efficiency, accuracy and reliability.

What we’re looking for

• Proven experience as a Personal Assistant or Senior PA (or in a similar high-level support role).
• Exceptional organisational skills, with the ability to handle competing deadlines without losing attention to detail.
• Strong written and verbal communication skills, including confident drafting and clear, professional correspondence.
• Advanced competence with MS Office (including Word, Excel and Outlook) and the ability to produce accurate documentation.
• A track record of working with confidentiality and professionalism, even under pressure.
• The ability to work independently, show initiative and prioritise effectively.
• A friendly, service-minded approach—because you’ll be supporting people and teams, not just schedules.