Senior Business Support Officer Grade 5

Connect2Dudley; West Midlands; On-site; GBP 22,000 - 28,000; Full time

Job summary

Connect2Dudley, trading as Dudley & Kent Commercial Services LTD, is looking for an organised administrator to support SEND services in Dudley and the West Midlands. You will handle sensitive information, support families and professionals, and help keep information flows compliant with GDPR and FOI requirements.

In this role you will monitor Ofsted notices, arrange forms, take minutes, maintain registrations, and provide essential portal and general commissioning admin to keep services running

Responsibilities

• Ability to work with children and families who are being overlooked by SEND.
• Monitor Freedom of Information requests and ensure GDPR compliance; respond to information requests.
• Monitor Ofsted notifications via email and search for children on the LCS to confirm placements.
• Arrange Ofsted Notification Forms when needed.
• Take minutes at meetings and ensure crucial points are addressed; file registrations 24s, 44s and action plans.
• Complete admin tasks for the West Midlands placement portal, onboarding providers and attending meetings.
• Update distribution lists and trackers; provide general admin support for commissioning.

Job description

Ability to work with children and families who are being overlooked by SEND.

Freedom of Information if requested making sure the correct polices are adhered to and GDPR is maintained. Monitoring email inboxes and responding accordingly, booking meetings with professionals who request information on what they can offer in Dudley and what our needs are.

Ability to keep on top of Ofsted notifications via email and if received to be able to search for children placed on LCS and to confirm if they have been placed. If not to arrange the Ofsted Notification Forms to be completed.

Completion of minute taking in meetings whilst making sure it runs smoothly and all crucial points are addressed. Filing registration 24's , 44's and action plans.

Completing administrative tasks for the west midlands placement portal for example on boarding providers and also attending meetings.

Updating distribution lists and trackers

general admin support for commissioning

Connect2Dudleyis a trading style of Dudley & Kent Commercial Services LTD - A joint venture between Dudley Metropolitan Council & Commercial Services Kent Ltd. Connect2Dudley is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.