Senior Business Development Representative

Fulfilled Talent; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid working

London office

Company MacBook

WeWork access

38 days holiday

Annual team offsites

Job summary

Fulfilled Talent in London is seeking an Enterprise Business Development Representative to drive growth across the UK & Ireland. You will generate Sales Qualified Opportunities with senior decision-makers in enterprise accounts across sectors such as e-commerce, insurance, mobility, travel, telecoms and utilities.

You will own initial qualification, build a robust pipeline through outbound activity, relationships and industry events, and hand qualified opportunities to the sales team.

Qualifications

• 3+ years' experience in B2B sales or business development.
• Proven track record in outbound sales and pipeline generation.
• Comfort engaging with senior decision-makers and C-level contacts.

Responsibilities

• Identify and engage senior decision-makers across target accounts.
• Build and manage a pipeline of qualified opportunities.
• Develop outbound campaigns across email, phone, LinkedIn and other channels.
• Conduct initial discovery to understand challenges and use cases.
• Apply qualification methodology to assess opportunity quality.
• Establish relationships with Heads of Customer Care, CX, Operations and CCO-level contacts.
• Attend industry events to generate relationships and opportunities.
• Develop partner relationships to support market growth.
• Collaborate with sales and marketing to maximise pipeline and conversion.
• Maintain CRM records and pipeline hygiene.

Skills

Outbound sales

SaaS sales

Lead generation

Relationship building

English fluency

Tools

HubSpot CRM

Job description

Enterprise Business Development Representative

Salary: Up to £50,000 + uncapped bonus (OTE: £80,000)

Location: London – Old Street

Working pattern: Hybrid – 3 days per week in the office

About the Role

We are looking for an ambitious Enterprise Business Development Representative (BDR) to play a key role in driving growth across the UK & Ireland market.

Your primary focus will be generating Sales Qualified Opportunities (SQOs) with senior decision-makers within the Customer Care, Customer Support, Customer Experience and Operations functions of enterprise businesses.

The role will focus on target sectors including:

• E-commerce
• Insurance
• Mobility
• Travel
• Telecommunications
• Utilities

You will take ownership of building a high-quality sales pipeline through a combination of creative outbound activity, relationship building, partnerships and industry events.

As the owner of the initial qualification process, you will identify and develop opportunities where there is a clear business need, relevant decision-maker and compelling use case before handing qualified opportunities over to the wider sales team.

Key Responsibilities

• Identify and engage senior decision-makers across target accounts.
• Build and manage a consistent pipeline of qualified sales opportunities.
• Develop creative and effective outbound campaigns across email, phone, LinkedIn and other relevant channels.
• Conduct initial discovery and qualification conversations to understand business challenges, requirements and potential use cases.
• Apply a structured qualification methodology to assess opportunity quality and sales potential.
• Build relationships with senior stakeholders including Heads of Customer Care, Customer Experience, Operations, COO and CCO-level contacts.
• Attend relevant industry events and conferences to generate new relationships and opportunities.
• Identify and develop potential partner relationships that can support market growth.
• Work closely with the wider sales and marketing teams to maximise pipeline generation and conversion.
• Maintain accurate CRM records and ensure strong qualification and pipeline hygiene.
• Continuously test and improve outbound messaging, prospecting strategies and conversion rates.

Key Performance Indicators

Success in the role will be measured against:

• Number of qualified opportunities generated
• Conversion rate from prospect to qualified opportunity
• Quality and accuracy of opportunity qualification
• CRM and pipeline hygiene

About You

We are looking for someone with 3+ years' experience in B2B sales or business development, ideally within a SaaS, technology, BPO, consulting or Customer Experience environment.

You should have:

• A proven track record of successful outbound sales and pipeline generation.
• Experience with cold outreach, self-sourced opportunities and event-based prospecting.
• Confidence engaging with senior stakeholders and decision-makers.
• Strong written and verbal communication skills in English.
• A commercially minded and consultative approach to business development.
• The energy, resilience and ambition to play a key role in growing a business in the UK & Ireland.
• Experience using HubSpot or a similar CRM.
• An interest in using AI-powered sales and business development tools to improve productivity and performance.
• A proactive, self-starting approach with the ability to work independently while collaborating effectively with a wider team.
• The ability and willingness to work from a central London office at least 3 days per week.

What’s on Offer

• Up to £50,000 basic salary + uncapped bonus.
• £80,000 OTE, including an initial ramp-up period.
• The opportunity to play a pivotal role in the growth of an expanding business across the UK & Ireland.
• Significant ownership and responsibility within the sales function.
• Hybrid working, with a central London office.
• 38 days' holiday, including bank holidays.
• Company MacBook.
• WeWork access.
• Annual team offsites and company events.