Senior Business Analyst

Southwark; Greater London; Hybrid; GBP 56,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Pension

Growth opportunities

Job summary

Southwark Council is seeking an experienced Senior Business Analyst to shape and deliver complex transformation programmes. You will lead analytical work across multiple change initiatives, collaborating with programme managers, service designers, delivery managers, and PMO specialists to redesign processes and improve resident experiences.

You will work in a supportive team environment that values initiative, professional growth, and delivering measurable business benefits through practical

Qualifications

• Extensive experience in business analysis within complex organisations.
• Strong skills in requirements gathering, process mapping and problem analysis.
• Experience supporting transformation or improvement programmes.
• The ability to translate complex information into clear recommendations.
• Strong stakeholder engagement and facilitation skills.

Responsibilities

• Lead business analysis across transformation projects.
• Work with services to understand current processes, issues and opportunities for improvement.
• Develop process maps, requirements and problem statements.
• Support the development of options, business cases and delivery plans.
• Work closely with service designers and delivery leads to shape practical solutions.
• Use data and insight to create solutions including cost efficiencies
• Ensure changes are clearly defined and deliver measurable benefits.

Skills

Business analysis

Requirements gathering

Process mapping

Transformation experience

Stakeholder engagement

Job description

This is an exciting time to join Southwark Council as we embark on a significant period of growth, transformation, and innovation. As one of London's most ambitious local authorities, we are delivering a major programme of change designed to improve outcomes for residents while ensuring our services remain financially sustainable for the future.

At the heart of this transformation is our Change Team within Strategy & Communities. The team leads a diverse portfolio of high-profile projects across the council, driving service improvement, redesigning processes, embedding innovative ways of working, and delivering meaningful change that makes a real difference to our communities. With several exciting projects on the horizon and continued investment in our transformation agenda, there has never been a better time to join us.

We're growing our team and are looking for talented, curious, and motivated individuals who are passionate about solving complex problems and delivering impactful change.

As a Senior Business Analyst, you will play a key role in shaping and delivering complex transformation programmes, leading analytical work across a variety of change initiatives. Working alongside programme managers, service designers, delivery managers, and PMO specialists, you'll help services across the council redesign how they work, improve resident experiences, and achieve lasting outcomes.

If you're looking for a role where you can influence meaningful change, develop your career in a supportive and collaborative environment, and be part of an ambitious team with a growing portfolio of exciting projects, we'd love to hear from you.

What You'll Be Doing

• Lead business analysis across transformation projects.
• Work with services to understand current processes, issues and opportunities for improvement.
• Develop process maps, requirements and problem statements.
• Support the development of options, business cases and delivery plans.
• Work closely with service designers and delivery leads to shape practical solutions.
• Use data and insight to create solutions including cost efficiencies
• Ensure changes are clearly defined and deliver measurable benefits.

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough.For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

• Competitive Salary & Pension: Rewarding your hard work with a great package.
• Growth Opportunities: Access extensive training and development, both internally and externally to progress.

What We're Looking For

• Extensive experience in business analysis within complex organisations.
• Strong skills in requirements gathering, process mapping and problem analysis.
• Experience supporting transformation or improvement programmes.
• The ability to translate complex information into clear recommendations.
• Strong stakeholder engagement and facilitation skills.

Hours of Work: Monday to Friday (36hrs per week)

Location: Tooley Street, SE1 2QH

Type of Contract: 3x Permanent role

DBS: No DBS is required for this role.

Additional Information

Please note that we are unable to accept applications from individuals who require visa sponsorship.

This vacancy is subject to the council’s redeployment arrangements. Eligible redeployees will be considered first, and the vacancy may be withdrawn if a suitable redeployee is appointed.

Our Values and Behaviours: At Southwark, our REACH values are at the heart of everything we do. We are committed to being Resident-focused, Empowering, Accountable, Collaborative and Honest, in how we work with colleagues, residents, partners and communities. We welcome applications from people who share these values and are passionate about making a positive difference to our borough.

The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative . We particularly welcome applications from members of the black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

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Reference number SC08520

Date posted 06/11/2026

Location London

Schedule Full-time

Salary Range (Full time equivalent) £56,154 - £63,723