Transformation Lead: Senior Business Analyst (Flexible Working)

Southwark; Greater London; Hybrid; GBP 56,000 - 64,000; Full time

Benefits offered by this job

Competitive salary

Pension

Growth opportunities

Job summary

Southwark Council is seeking an experienced Senior Business Analyst to shape and deliver complex transformation programmes. You will lead analytical work across multiple change initiatives, collaborating with programme managers, service designers, delivery managers, and PMO specialists to redesign processes and improve resident experiences.

You will work in a supportive team environment that values initiative, professional growth, and delivering measurable business benefits through practical

Qualifications

• Extensive experience in business analysis within complex organisations.
• Strong skills in requirements gathering, process mapping and problem analysis.
• Experience supporting transformation or improvement programmes.
• The ability to translate complex information into clear recommendations.
• Strong stakeholder engagement and facilitation skills.

Responsibilities

• Lead business analysis across transformation projects.
• Work with services to understand current processes, issues and opportunities for improvement.
• Develop process maps, requirements and problem statements.
• Support the development of options, business cases and delivery plans.
• Work closely with service designers and delivery leads to shape practical solutions.
• Use data and insight to create solutions including cost efficiencies
• Ensure changes are clearly defined and deliver measurable benefits.

Skills

Business analysis

Requirements gathering

Process mapping

Transformation experience

Stakeholder engagement

Job description

Southwark Council is seeking an experienced Senior Business Analyst to shape and deliver complex transformation programmes. You will lead analytical work across multiple change initiatives, collaborating with programme managers, service designers, delivery managers, and PMO specialists to redesign processes and improve resident experiences.

You will work in a supportive team environment that values initiative, professional growth, and delivering measurable business benefits through practical