Senior Business Analyst

Civic Recruitment Limited; Surrey Heath; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

2 Month Contract

Location: Surrey (Reigate)

Bi-weekly Pay

Job summary

Civic Recruitment Limited seeks a Senior Business Analyst to drive complex digital transformation within a large Local Authority setting.

The role involves stakeholder collaboration, requirement gathering, and leading workshops across multiple workstreams, delivering tangible service improvements.

Qualifications

• Senior Business Analyst with significant experience.
• Proven track record delivering large-scale change, transformation, or IT projects.
• Strong stakeholder engagement and facilitation skills.
• Experience producing high-quality requirements and business documentation.
• Knowledge of business process mapping and process improvement techniques.
• Excellent analytical, problem-solving, and communication skills.
• Experience working between business and technical teams.
• Ability to manage multiple priorities and complex project demands.
• Experience applying BCS Business Analysis principles and methodologies.
• Local Government or Public Sector experience.
• BCS Business Analysis qualification or equivalent.
• Experience working on digital transformation programmes.
• Experience supporting procurement, implementation, or systems integration projects.

Responsibilities

• Lead business analysis activities across complex transformation and IT projects.
• Gather, analyse, and document business, functional, and non-functional requirements.
• Facilitate stakeholder workshops, meetings, and requirements-gathering sessions.
• Analyse business processes and identify opportunities for improvement.
• Produce business cases, process maps, impact assessments, and solution documentation.
• Act as the key link between business stakeholders and technical delivery teams.
• Support system implementations, upgrades, and business change programmes.
• Develop acceptance criteria and support testing activities.
• Identify risks, dependencies, and opportunities throughout project lifecycles.
• Promote best practice business analysis methodologies across projects and programmes.
• Support the development of business analysis capability within the organisation.

Skills

Stakeholder engagement

Workshop facilitation

Requirements gathering

Process mapping

Digital transformation

Analytical thinking

Communication

Cross-functional collaboration

Project delivery

Education

BCS Business Analysis qualification or equivalent

Job description

Surrey Heath, United Kingdom | Posted on 06/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

Senior Business Analyst - 2 Month Contract

Location: Surrey (Woodhatch Place, Reigate)

Contract: 2 Month Contract

Hours: Full Time

Summary

We are looking for an accomplished Senior Business Analyst to play a pivotal role in the execution of complex digital transformation and business change initiatives within a large Local Authority setting. The successful candidate will collaborate with stakeholders, service managers, project teams, and technical experts to discern business needs, gather and analyse requirements, and ensure that solutions provide tangible improvements to services and operations. This position demands a confident Business Analyst capable of leading workshops, challenging existing processes, managing stakeholder expectations, and driving business change across multiple workstreams.

Responsibilities

• Lead business analysis activities across complex transformation and IT projects.
  
• Gather, analyse, and document business, functional, and non-functional requirements.
  
• Facilitate stakeholder workshops, meetings, and requirements-gathering sessions.
  
• Analyse business processes and identify opportunities for improvement.
  
• Produce business cases, process maps, impact assessments, and solution documentation.
  
• Act as the key link between business stakeholders and technical delivery teams.
  
• Support system implementations, upgrades, and business change programmes.
  
• Develop acceptance criteria and support testing activities.
  
• Identify risks, dependencies, and opportunities throughout project lifecycles.
  
• Promote best practice business analysis methodologies across projects and programmes.
  
• Support the development of business analysis capability within the organisation.
  

Requirements

Requirements:

• Significant experience working as a Senior Business Analyst.
  
• Proven track record delivering large-scale business change, transformation, or IT projects.
  
• Strong stakeholder engagement and facilitation skills.
  
• Experience producing high-quality requirements and business documentation.
  
• Strong knowledge of business process mapping and process improvement techniques.
  
• Excellent analytical, problem-solving, and communication skills.
  
• Experience working between business and technical teams.
  
• Ability to manage multiple priorities and complex project demands.
  
• Experience applying BCS Business Analysis principles and methodologies.
  
• Local Government or Public Sector experience.
  
• BCS Business Analysis qualification or equivalent.
  
• Experience working on digital transformation programmes.
  
• Experience supporting procurement, implementation, or systems integration projects.
  

What's on Offer?

• 2 Month Contract
  
• Location: Surrey (Reigate)
  
• Full Time Position
  
• Bi-weekly Pay
  
• Opportunity to work on high-profile transformation and digital change programmes.
  
• Excellent opportunity for experienced Business Analysts with complex project delivery experience.
  

Suitable for candidates with experience as a Senior Business Analyst, Lead Business Analyst, Transformation Business Analyst, Digital Business Analyst, Business Change Manager, IT Business Analyst, or Business Transformation Consultant.