Business analyst in public services

Southwark Council; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working

Home working

Local government pension scheme

Staff benefits

Job summary

Southwark Council is seeking an experienced Business Analyst to lead analysis across a major transformation programme. You will work with services to understand current processes, document requirements, map processes, and shape practical, measurable solutions.

The role offers flexible and home working, a local government pension scheme, and a supportive team dedicated to improving services for residents across the borough.

Qualifications

• Extensive experience in business analysis within complex organisations.
• Strong skills in requirements gathering, process mapping and problem analysis.
• Experience supporting transformation or improvement programmes.
• The ability to translate complex information into clear recommendations.
• Strong stakeholder engagement and facilitation skills.

Responsibilities

• Lead business analysis across transformation projects and work with services to understand current processes and opportunities for improvement.
• Develop process maps, requirements and problem statements; support development of options, business cases and delivery plans.
• Collaborate with service designers and delivery leads to shape practical solutions.
• Use data and insight to create cost efficiencies and measurable benefits.

Skills

Business analysis

Requirements gathering

Process mapping

Stakeholder engagement

Transformation programmes

Job description

Описание

This is an exciting time to join Southwark Council as we embark on a significant period of growth, transformation, and innovation. As one of London's most ambitious local authorities, we are delivering a major programme of change designed to improve outcomes for residents while ensuring our services remain financially sustainable for the future.

Задачи

Lead business analysis across transformation projects. Work with services to understand current processes, issues and opportunities for improvement. Develop process maps, requirements and problem statements. Support the development of options, business cases and delivery plans. Work closely with service designers and delivery leads to shape practical solutions. Use data and insight to create solutions including cost efficiencies Ensure changes are clearly defined and deliver measurable benefits.

Требования

Extensive experience in business analysis within complex organisations. Strong skills in requirements gathering, process mapping and problem analysis. Experience supporting transformation or improvement programmes. The ability to translate complex information into clear recommendations. Strong stakeholder engagement and facilitation skills.

Условия

You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. Competitive Salary & Pension: Rewarding your hard work with a great package. Growth Opportunities: Access extensive training and development, both internally and externally to progress.