Senior Business Administrator

East Sussex County Council; Eastbourne; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

East Sussex County Council seeks a Senior Business Administrator to support Social Workers in Locality Children's Services. The role is fast-paced, involving minute taking, telephone and email communications, and calendar coordination. Full training is provided, with hybrid working on offer after training.

Applicants should be able to handle confidential information, learn quickly, and communicate clearly with a range of stakeholders. Apprenticeship pathways may be available.

Qualifications

• Experience providing administrative support in a social care or public sector setting.
• Strong minute taking and record-keeping abilities.
• Proficient with MS Office and calendar management; able to coordinate MS Teams calls.

Responsibilities

• Provide administrative support to Social Workers in Locality Children's Services.
• Take accurate minutes of strategy meetings and manage related records.
• Handle telephone and email communications with professionals and clients, maintaining confidentiality.

Skills

Minute taking

Calendar management

MS Office

Communication

Confidentiality

Research

Education

Apprenticeship training

Tools

MS Teams

Job description

Job Description Do you want to be a part of a busy, dynamic, administration team supporting Social Workers making a difference to children and families in East Sussex? If so, you may be interested in our Senior Business Administrator role. Our Senior Business Administrators have a key role providing administrative support to Social Workers within Locality Children's Services. The role is fast-paced and varied: it includes telephone contact with professionals and clients, email communication, minute taking of strategy meetings which can be complex, as well as other administrative tasks. Full training and support will be given to ensure your success in the role. Once fully trained, hybrid working can be offered.

We Are Looking For Candidates Who Have

• The ability to minute and produce accurate records of meetings
• Knowledge of using email and software such as the Microsoft Office Suite with a good understanding of managing calendars and setting up MS Team calls
• The ability to communicate effectively to a range of people, including the ability to converse at ease with customer and provide advice in accurate spoken English
• The ability to exercise discretion in dealing with sensitive information to maintain strict confidentiality where appropriate
• The ability to undertake research and learn new information quickly in a self directed way

Vocational Training through Apprenticeships is now available to our staff, ranging from entry level to degree level qualifications. You can talk to the hiring manager and the apprenticeship team about what qualifications would be relevant to you and this job role, and if it is possible to support you in apprenticeship training.

Please be aware we are unable to offer sponsorship for this position.

• We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about this opportunity contact Claire Hoadley, Business Support Officer [e-mail].

If you require any reasonable adjustments with the application or interview process, please email Claire Hoadley.

About Us

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk).

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.