Senior Banking Customer Care Specialist

Barclays Bank Plc; Leigh; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Pension plan

Private medical insurance

Life insurance

Income protection

Core benefits package

Job summary

Barclays Bank Plc is seeking a Senior Customer Service Advisor to support Retail Banking customers in branch or local hubs in Leigh, UK. You will resolve more complex customer needs and provide personalised solutions across multiple channels, with full training provided.

The role requires delivering exceptional service five days per week, including some weekends, and offers a competitive salary of £27,700 plus a comprehensive benefits package and ongoing development opportunities within Barclays.

Responsibilities

• Provide exceptional customer service to Retail Banking customers.
• Assist with complex queries and needs in branch or hubs.
• Deliver guidance and support with every interaction.

Job description

Barclays Bank Plc is seeking a Senior Customer Service Advisor to support Retail Banking customers in branch or local hubs in Leigh, UK. You will resolve more complex customer needs and provide personalised solutions across multiple channels, with full training provided.

The role requires delivering exceptional service five days per week, including some weekends, and offers a competitive salary of £27,700 plus a comprehensive benefits package and ongoing development opportunities within Barclays.