Senior Auction Assistant — Hybrid Role in Property Auctions

BTG Eddisons; Lowton Common; Hybrid; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Free on-site parking

Hybrid working after training

Training and development

Job summary

BTG Eddisons is seeking a Senior Auction Assistant for our busy Property Auctions team in Lowton. You will handle enquiries, manage inboxes and support clients through the auction process while coordinating viewings and maintaining records.

This role requires strong admin and customer service experience, with initial full-time in the office and a transition to a hybrid pattern after training. We value organised individuals who communicate well, can manage a busy workload, and pay close attention

Qualifications

• Experience in administration or customer service preferred but not essential.
• Excellent organisational and communication skills.
• Comfortable using Microsoft Office applications.

Responsibilities

• Handle enquiries via telephone and email in a professional manner.
• Manage busy inboxes and prioritise tasks.
• Support buyers and sellers through the auction process.
• Coordinate property viewings and logging of keys.
• Liaise with solicitors, buyers, sellers and viewing agents.
• Provide administrative support to the wider auction team.

Skills

Organisational skills

Communication skills

Customer service

Time management

Microsoft Office

Tools

Microsoft Office

Job description

BTG Eddisons is seeking a Senior Auction Assistant for our busy Property Auctions team in Lowton. You will handle enquiries, manage inboxes and support clients through the auction process while coordinating viewings and maintaining records.

This role requires strong admin and customer service experience, with initial full-time in the office and a transition to a hybrid pattern after training. We value organised individuals who communicate well, can manage a busy workload, and pay close attention