Senior Assistant Manager - Guest Experience & Operations

The Swan with Two Necks; Blackbrook; On-site; GBP 27,000 - 42,000; Full time

Benefits offered by this job

30% food discount across all Parogon R

Birthday £50

Training and development opportunities

Employee Assistance Programme

Job summary

Parogon is seeking a Senior Assistant Manager to elevate operational excellence, guest experiences and people development in our restaurant. You will lead front and back of house teams, coordinate service flow, and drive consistent delivery of unforgettable moments for guests.

In this role you will mentor and develop your team, implement efficient processes, and partner with leaders to maintain high standards of service, quality and hospitality. A passion for people and performance is essential.

Qualifications

• Strong leadership and team management skills.
• Experience in hospitality or restaurant operations.
• Commitment to guest satisfaction and service quality.

Responsibilities

• Lead front and back of house to ensure seamless service.
• Coach and develop staff to deliver exceptional guest experiences.
• Implement efficient processes and uphold brand standards.

Skills

People leadership

Guest experience

Team development

Operational excellence

Job description

Parogon is seeking a Senior Assistant Manager to elevate operational excellence, guest experiences and people development in our restaurant. You will lead front and back of house teams, coordinate service flow, and drive consistent delivery of unforgettable moments for guests.

In this role you will mentor and develop your team, implement efficient processes, and partner with leaders to maintain high standards of service, quality and hospitality. A passion for people and performance is essential.