Senior ASP.NET MVC Support Engineer – Hybrid, London

Falcon Smart IT (FalconSmartIT); Greater London; Híbrido; GBP 65 000 - 90 000; Tempo integral

Resumo da oferta

Falcon Smart IT (FalconSmartIT) is seeking an experienced Application Support Engineer to maintain enterprise applications built on ASP.NET MVC and .NET 10. The role focuses on production support, incident resolution, and minor enhancements, with collaboration across development and infrastructure teams.

The ideal candidate has strong ASP.NET MVC, jQuery, and SQL Server experience, plus ITIL-based incident management familiarity. The position is based in London with hybrid work arrangements.

Qualificações

• 5–8 years of experience with ASP.NET MVC Framework or application support in production.
• Experience supporting enterprise web applications in production environments.
• Familiarity with ITIL-based support processes is a plus.
• Bachelor’s degree in Computer Science, Information Technology, or a related discipline preferred.

Responsabilidades

• Provide Level 2 and Level 3 application support.
• Analyse and resolve production incidents and defects.
• Troubleshoot across presentation, business, data-access layers and database.
• Support applications using ASP.NET MVC, .NET 10, jQuery and SQL Server.
• Investigate logs, stack traces, and integration failures; perform root cause analysis.
• Develop minor enhancements and configuration changes.
• Support REST-based integrations and troubleshoot API issues.
• Collaborate with development, database, infrastructure and business teams.
• Participate in incident, problem and change-management meetings.

Conhecimentos

ASP.NET MVC

jQuery

.NET 10

MVC architecture

SQL queries

Formação académica

Bachelor's degree in Computer Science/IT

Ferramentas

ServiceNow

IIS

Azure DevOps

Splunk

AppDynamics

Dynatrace

TFS

REST/SOAP

Descrição da oferta de emprego

Falcon Smart IT (FalconSmartIT) is seeking an experienced Application Support Engineer to maintain enterprise applications built on ASP.NET MVC and .NET 10. The role focuses on production support, incident resolution, and minor enhancements, with collaboration across development and infrastructure teams.

The ideal candidate has strong ASP.NET MVC, jQuery, and SQL Server experience, plus ITIL-based incident management familiarity. The position is based in London with hybrid work arrangements.