Senior Area Housing Manager — Lead Teams & Outcomes

Milton Keynes; Milton Keynes; On-site; GBP 50,000 - 54,000; Full time

Benefits offered by this job

Great holiday benefits

Local Government Pension Scheme

Family friendly policies

Salary sacrifice car scheme

Bike purchase scheme

Blue Light Card

Health cash plan

Job summary

Milton Keynes City Council is seeking an Area Housing Manager to lead a team of housing professionals across Milton Keynes. You will manage tenancy issues, drive service improvements and ensure regulatory compliance, working from the Civic Offices in Milton Keynes.

The ideal candidate will hold a Chartered Institute of Housing Level 4 qualification with strong housing knowledge, excellent communication and negotiation skills, and a proven leadership track record.

Qualifications

• Chartered Institute of Housing Level 4 qualification or equivalent, with strong housing legislation knowledge.
• Experience in managing housing services and building relationships with residents, colleagues and partners.
• Proven leadership skills with the ability to motivate and manage a team.
• Clear communication and strong negotiation skills to resolve complex issues.

Responsibilities

• Lead, coach and support a team of housing professionals, setting clear expectations and delivering high-quality service.
• Manage performance, resources and complex people issues while ensuring regulatory compliance.
• Oversee complex tenancy, social and complaint cases and drive timely resolutions.

Skills

Leadership

Communication

Negotiation

Housing knowledge

Team coaching

Problem solving

Education

Chartered Institute of Housing Level 4 qualification

Job description

Milton Keynes City Council is seeking an Area Housing Manager to lead a team of housing professionals across Milton Keynes. You will manage tenancy issues, drive service improvements and ensure regulatory compliance, working from the Civic Offices in Milton Keynes.

The ideal candidate will hold a Chartered Institute of Housing Level 4 qualification with strong housing knowledge, excellent communication and negotiation skills, and a proven leadership track record.