Senior Application Operations Engineer — Hybrid, Pension

DWP Digital; Lancashire; Hybrid; GBP 40,000 - 54,000; Full time

Benefits offered by this job

Flexible working

Time off volunteering

I Can Be Me in DWP

Discounts and savings

Transport season-ticket loans

Professional development

Job summary

DWP Digital is seeking a Senior Application Operations Engineer to join our Centralised Application Support Services (CASS) and help keep business-critical applications reliable and performing at their best.

You will drive automation and service improvements while mentoring engineers, in a hybrid working model across hubs in the UK. The role offers flexible hours and a strong focus on work-life balance.

Qualifications

• Experience managing the technical application support of services and implementing improvement initiatives to deliver a quality service.
• Ownership and initiative demonstrated by working with stakeholders to achieve service outcomes.
• User-focused approach with ability to manage multiple competing priorities to meet customer outcomes.
• Holistic view of applications, their interfaces and dependencies to diagnose issues and coordinate resolutions across services.

Responsibilities

• As a Senior Application Operations Engineer, you’ll keep business-critical applications reliable, resilient and performing at their best.
• From solving complex technical issues to driving automation and service improvements, you’ll work with cutting-edge technologies and mentor engineers.

Job description

DWP Digital is seeking a Senior Application Operations Engineer to join our Centralised Application Support Services (CASS) and help keep business-critical applications reliable and performing at their best.

You will drive automation and service improvements while mentoring engineers, in a hybrid working model across hubs in the UK. The role offers flexible hours and a strong focus on work-life balance.