Senior Application Ops Engineer — Hybrid + Growth

Department for Work and Pensions

Lancashire

Hybrid

GBP 28,000 - 47,000

Full time

8 days ago
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Benefits offered by this job

Civil Service pension
Hybrid working
Flexible working
Professional development
Annual leave

Job summary

Department for Work and Pensions (DWP) is seeking an Application Operations Engineer to maintain critical applications across cloud and on‑premises environments, resolve incidents, and improve overall service reliability.

In this role you will support production applications, investigate incidents, monitor performance, automate routine tasks and coordinate service improvements, with hybrid working and a Civil Service pension.

Qualifications

  • Experience managing production applications and operational support.
  • Strong incident management skills and ability to resolve complex issues.
  • Hands-on experience with cloud platforms and on-prem environments.
  • Knowledge of Linux or server administration.
  • Experience with monitoring tools and automation scripting.
  • Excellent troubleshooting and problem-solving abilities.

Responsibilities

  • Support production applications and monitor performance.
  • Investigate service incidents and coordinate resolution.
  • Automate operational tasks to improve efficiency.
  • Maintain operational documentation and runbooks.
  • Coordinate service improvements and relay status to stakeholders.
  • Troubleshoot complex technical problems across cloud and on‑prem environments.

Skills

Application operations
Incident management
Cloud platforms
Linux/server administration
Monitoring
Scripting
Troubleshooting
Collaboration

Job description

Department for Work and Pensions (DWP) is seeking an Application Operations Engineer to maintain critical applications across cloud and on‑premises environments, resolve incidents, and improve overall service reliability.

In this role you will support production applications, investigate incidents, monitor performance, automate routine tasks and coordinate service improvements, with hybrid working and a Civil Service pension.

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