Senior Analytics Lead: AI-Native, LTV & P&L

Quantum Systems; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Private Health Care (Bupa)

Hybrid Working (3 days in office)

Travel Insurance

Competitive Base Salary

Company Bonus Scheme

AI Subscription (Claude / ChatGPT /Gem

Market-Leading Training Programme

Recognition & Reward Scheme

Annual Company Conference

Regular Happy Hours & Team Lunches

Free Coffee, Drinks & Snacks

Job summary

Quantum London is seeking a Senior Business Analyst to turn rewards and core data into clear, trusted insights for decision-making. You’ll own end-to-end commercial reporting, including monthly gross profit, and evolve the analytics stack with semantic layers, LTV cohorts and a Single Customer View.

We value AI-native work practices, retention economics, and CRM-driven measurement. Expect collaboration with commercial, CRM and Finance, plus mentoring junior analysts in a fast-paced, hybrid

Qualifications

• Senior analytics experience owning a commercial vertical end to end, with strong SQL and BigQuery and confident dashboarding in Tableau and via LLMs.
• Extensive experience building reporting pipelines and, just as important, challenging them: interrogating the taxonomy, definitions and formulas rather than accepting them as given.
• AI native in how you work: you build and ship reporting with LLM tooling as a default way of working, not an add-on.
• Grounded in retention and lifetime value economics, cohort analysis and CRM driven measurement, not only acquisition.
• Commercial, board facing judgement: you can turn analysis into a recommendation and defend a number to senior stakeholders.
• You thrive when working as part of a team.
• Comfortable in a fast-paced environment

Responsibilities

• Own the vertical commercial reporting end to end, measuring monthly gross profit, reconciling it to Finance and presenting numbers the board can trust
• Run and evolve the analytics stack: the semantic layer, per-brand P&L, LTV cohorts and Single Customer View
• Turn retention economics into decisions, using cohort and CRM uplift analysis to guide where budget is invested
• Partner directly with commercial, CRM and Finance stakeholders to answer the questions that move the vertical
• Set the reporting standards and mentor junior analysts as the pod grows

Skills

SQL

BigQuery

Tableau

LLMs

Job description

Quantum London is seeking a Senior Business Analyst to turn rewards and core data into clear, trusted insights for decision-making. You’ll own end-to-end commercial reporting, including monthly gross profit, and evolve the analytics stack with semantic layers, LTV cohorts and a Single Customer View.

We value AI-native work practices, retention economics, and CRM-driven measurement. Expect collaboration with commercial, CRM and Finance, plus mentoring junior analysts in a fast-paced, hybrid