Senior AI Solutions Engineer (Pre-Sales)

Fin; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary and equity

Daily lunch and snacks

Unlimited paid time off

Pension scheme with match

Health and dental insurance

Job summary

Fin is seeking an exceptional Solutions Engineer to join our Customer Solutions Team in Greater London. The role focuses on engaging directly with customers, ensuring their needs are met while collaborating across Product and Engineering teams. Our mission is to revolutionize customer service through AI technology, and you will help in shaping this future.

The position demands a minimum of 5 years of experience in a technical pre-sales role and strong communication skills. You will lead technical discussions, manage customer inquiries, and develop tailored solutions to enhance value for our clients.

Qualifications

• Minimum of 5 years of experience in a technical pre-sales role with C-Level relationships.
• Strong ability to communicate value propositions effectively.
• Experience with managing POCs and addressing complex security questions.

Responsibilities

• Lead technical discovery to identify customer needs.
• Deliver exceptional pre-sales experiences articulating Fin's value.
• Design tailored Proof of Concepts (POCs) to showcase capabilities.

Skills

Technical pre-sales experience

Problem-solving skills

Communication skills

Time management skills

Technical acumen

Collaborative team environment

Job description

Fin is seeking an exceptional Solutions Engineer to join our Customer Solutions Team in Greater London. The role focuses on engaging directly with customers, ensuring their needs are met while collaborating across Product and Engineering teams. Our mission is to revolutionize customer service through AI technology, and you will help in shaping this future.

The position demands a minimum of 5 years of experience in a technical pre-sales role and strong communication skills. You will lead technical discussions, manage customer inquiries, and develop tailored solutions to enhance value for our clients.