Senior AI Engineering Engagement Lead (EMEA)

Amazon Inc.; Greater London; On-site; GBP 90,000 - 140,000; Full time

Job summary

Amazon seeks a Senior Engagement Manager for AWS AI Engineering (EMEA) to coordinate AI engagements across the region. You will qualify requests, assign owners, and drive programs from first contact to launch, ensuring customer value is realized.

You will lead workshops with executives and engineers, run the team's planning cadence, and shape how AI-enabled software delivery evolves. Travel within EMEA may be required.

Qualifications

• Experience leading large-scale technical or engineering programs with measurable customer benefits.
• Experience in enterprise IT, vendor, consultant, or managing technical programs.
• Experience in customer-facing work with executives and technologists to solve business problems with AI/ML.
• Experience leading cross-functional teams across diverse functions.

Responsibilities

• Own intake and qualify requests, assign owners, track progress to launch.
• Drive engagements end-to-end as single point of contact for customers and account teams.
• Meet customer executives and engineering leaders to agree outcomes and ensure adoption.
• Run operating rhythm and measure team performance, providing ongoing improvements.
• Leverage AI agents and automation to streamline intake, staffing and follow-up.

Skills

Program leadership

Customer engagement

Cross-functional collaboration

Technical fluency

Transformation programs

Tools

AWS

Cloud architecture

AI/ML tooling

Job description

Amazon seeks a Senior Engagement Manager for AWS AI Engineering (EMEA) to coordinate AI engagements across the region. You will qualify requests, assign owners, and drive programs from first contact to launch, ensuring customer value is realized.

You will lead workshops with executives and engineers, run the team's planning cadence, and shape how AI-enabled software delivery evolves. Travel within EMEA may be required.