Senior After-Sales & Returns Specialist

JAM Recruitment Ltd; Dordon CP; On-site; GBP 25,000 - 31,000; Full time

Job summary

JAM Recruitment Ltd in Dordon is seeking a Customer Service - After Sales Team advisor. This full-time role offers £27,930 per annum and suits an experienced administrator with strong organisational abilities. You will handle complaints, manage returns and credits, and produce reports to ensure accurate communication across sectors.

A driving licence is essential due to the location. The role involves building customer relationships, managing risk, and supporting project activities in a

Qualifications

• Senior-level administrative competence.
• Strong organisational abilities.
• IT-literate with ability to work in a team and independently.
• Driving licence is essential due to location.

Responsibilities

• Provide high level internal support/communication to allocated sectors.
• Proactively manage administration & reporting.
• Handle complaints / discrepancies and manage returns/credits.
• Non-conformance & error reporting; authorise returns/credits.
• Maintain and develop relationships with customers; project-based activities.

Skills

Senior admin

Organisational skills

IT literacy

Driving licence

Job description

JAM Recruitment Ltd in Dordon is seeking a Customer Service - After Sales Team advisor. This full-time role offers £27,930 per annum and suits an experienced administrator with strong organisational abilities. You will handle complaints, manage returns and credits, and produce reports to ensure accurate communication across sectors.

A driving licence is essential due to the location. The role involves building customer relationships, managing risk, and supporting project activities in a