Senior Administrator — AI-Driven Operations Support

Multitask Personnel; Chesterfield; On-site; GBP 28,000 - 32,000; Full time

Job summary

Multitask Personnel in Chesterfield is seeking a Senior Administrator to join the Operations team and provide day-to-day administrative support for a key national retail contract, coordinating workloads and ensuring SLA responses.

The role is office-based, Monday to Friday, with a focus on accuracy, clear communication, and efficient task handling. You will work with engineers to keep records current and help improve processes, including AI-driven workflow enhancements.

Qualifications

• Previous administrative experience in a fast-moving environment.
• Highly organized with excellent attention to detail.
• Strong written and verbal communication skills.
• IT literate with experience using systems and software.
• Able to juggle multiple tasks and delegate effectively.
• A genuine team player.

Responsibilities

• Provide day-to-day administrative support to the Operations team, with a particular focus on a key national retail contract
• Manage and prioritise a varied workload, handling a number of different tasks at any one time
• Ensure prompt, clear communication and follow-up with the client, including meeting tight response times (SLA) on reported repairs and next steps
• Coordinate with the maintenance and labour teams to get engineers and operatives to sites as required
• Work through and help clear an existing workload backlog, identifying and implementing efficiencies to improve the process
• Delegate tasks effectively and think like a Senior Administrator / Executive Assistant when planning and managing workload
• Maintain accurate records and keep systems up to date
• Work closely with colleagues in the team, supporting one another to meet the needs of the contract

Skills

Highly organized

Attention to detail

Strong communicator

IT literate

Job description

Multitask Personnel in Chesterfield is seeking a Senior Administrator to join the Operations team and provide day-to-day administrative support for a key national retail contract, coordinating workloads and ensuring SLA responses.

The role is office-based, Monday to Friday, with a focus on accuracy, clear communication, and efficient task handling. You will work with engineers to keep records current and help improve processes, including AI-driven workflow enhancements.