Senior Administrator

Multitask Personnel; Chesterfield; On-site; GBP 28,000 - 32,000; Full time

Job summary

Multitask Personnel in Chesterfield is seeking a Senior Administrator to join the Operations team and provide day-to-day administrative support for a key national retail contract, coordinating workloads and ensuring SLA responses.

The role is office-based, Monday to Friday, with a focus on accuracy, clear communication, and efficient task handling. You will work with engineers to keep records current and help improve processes, including AI-driven workflow enhancements.

Qualifications

• Previous administrative experience in a fast-moving environment.
• Highly organized with excellent attention to detail.
• Strong written and verbal communication skills.
• IT literate with experience using systems and software.
• Able to juggle multiple tasks and delegate effectively.
• A genuine team player.

Responsibilities

• Provide day-to-day administrative support to the Operations team, with a particular focus on a key national retail contract
• Manage and prioritise a varied workload, handling a number of different tasks at any one time
• Ensure prompt, clear communication and follow-up with the client, including meeting tight response times (SLA) on reported repairs and next steps
• Coordinate with the maintenance and labour teams to get engineers and operatives to sites as required
• Work through and help clear an existing workload backlog, identifying and implementing efficiencies to improve the process
• Delegate tasks effectively and think like a Senior Administrator / Executive Assistant when planning and managing workload
• Maintain accurate records and keep systems up to date
• Work closely with colleagues in the team, supporting one another to meet the needs of the contract

Skills

Highly organized

Attention to detail

Strong communicator

IT literate

Job description

Senior Administrator

Salary: £28k - £32k

Hours: Monday to Friday, 8:30am - 5:00pm

Location: Chesterfield (office-based)

About This Opportunity

Our client is a well-established and growing fit-out business with more than 30 years of industry experience. They are looking for a Senior Administrator to join their close-knit Operations team of four, where everyone pulls together and lends a hand when it matters.

This is a fantastic opportunity for a highly organised, hands-on administrator to take real ownership within a busy operations function. Supporting one of the company's longest-standing national retail contracts, you will help keep a fast-moving, service-led workflow running smoothly - and with the business exploring AI to improve efficiency, you could play a part in shaping how the team works in the future.

Key Responsibilities

• Provide day-to-day administrative support to the Operations team, with a particular focus on a key national retail contract
• Manage and prioritise a varied workload, handling a number of different tasks at any one time
• Ensure prompt, clear communication and follow-up with the client, including meeting tight response times (SLA) on reported repairs and next steps
• Coordinate with the maintenance and labour teams to get engineers and operatives to sites as required
• Work through and help clear an existing workload backlog, identifying and implementing efficiencies to improve the process
• Delegate tasks effectively and think like a Senior Administrator / Executive Assistant when planning and managing workload
• Maintain accurate records and keep systems up to date
• Work closely with colleagues in the team, supporting one another to meet the needs of the contract

About You

Essential:

• Previous experience in an administrative role
• Highly organised, with excellent attention to detail
• Strong communicator, both written and verbal
• IT literate and comfortable working with systems and software
• Able to juggle different tasks at all times and delegate effectively
• A genuine team player

Desirable:

• Experience within the fit-out or construction sector

What's on Offer

• Competitive salary of £28k - £32k depending on experience
• Permanent position within a stable, growing business with 30+ years of industry experience
• Monday to Friday working pattern - no weekends
• Friendly, supportive team environment where colleagues genuinely help one another
• The chance to make a real impact on the efficiency of a key contract, with AI-driven workflow improvements being explored