Growing Operations & Onboarding Administrator

Confidential; Chesterfield; Sur place; GBP 23 000 - 29 000; Plein temps

Résumé du poste

Confidential in Chesterfield is seeking an experienced Operations Administrator to join the Commercial Operations team. This role focuses on system-driven onboarding, data management and coordinating tasks to ensure smooth customer setup.

You will work across Sales, Account Management and Finance to keep customer records accurate, set up contracts and billing, and support service activation from order to delivery.

Qualifications

• Experience in administrative, coordination, customer support, or operational support roles.
• Experience with CRM/ERP/database or business management systems.
• Excellent data entry and data management skills with high attention to detail.

Responsabilités

• Create and maintain customer records in business systems, ensuring accuracy and completeness.
• Set up contract, billing, licensing, payment and customer account information.
• Process recurring revenue quotations and sales orders.
• Validate incoming customer information and resolve discrepancies.
• Manage contract amendments and customer record updates.
• Support customer onboarding from order placement to deployment.
• Coordinate site setup, user creation and license allocation.
• Liaise with internal departments to resolve onboarding queries.
• Ensure records are billing-ready and compliant with procedures.
• Monitor and resolve system synchronization issues.
• Provide admin support to senior Commercial Operations members.
• Contribute to process improvements and continuous enhancement initiatives.

Description du poste

Confidential in Chesterfield is seeking an experienced Operations Administrator to join the Commercial Operations team. This role focuses on system-driven onboarding, data management and coordinating tasks to ensure smooth customer setup.

You will work across Sales, Account Management and Finance to keep customer records accurate, set up contracts and billing, and support service activation from order to delivery.