Senior Administrator

Elizabeth Michael Associates LTD; Rugby; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Free on-site parking

Employee Assistance Programme

Healthcare cash plan

Free flu vaccinations

Bereavement leave

Comprehensive induction and training

Job summary

Elizabeth Michael Associates LTD is seeking a Senior Administrator - Recruitment & Communications in Rugby. The role combines reception, office administration, recruitment coordination and digital communications to support the charity's mission.

You will manage frontline enquiries, assist with recruitment from posting adverts to onboarding, create content for website/newsletters/social channels, and help deliver campaigns while upholding data protection and branding standards.

Qualifications

• Previous experience in a senior administrative or office-based role.
• Excellent organisational, communication and interpersonal skills with attention to detail.
• Experience creating digital content and managing social media; Canva/WordPress/Mailchimp preferred.
• Good IT skills, particularly Microsoft Office and Google Workspace.
• Ability to manage multiple priorities and work independently.
• Discretion with confidential information.

Responsibilities

• Act as the first point of contact for visitors and external enquiries, providing a professional and welcoming service.
• Coordinate reception duties, meeting room bookings and general office coordination.
• Provide administrative support to leadership and office management.
• Prepare letters, reports, minutes, newsletters and other documentation.
• Maintain accurate databases and mailing lists; support events.
• Support recruitment from vacancy advertising to onboarding.
• Create engaging content for the organisation's website, newsletters and social channels.
• Plan and deliver digital marketing/communication campaigns, update website/social content.

Skills

Senior admin experience

Organisational skills

Communication skills

Digital content creation

Canva

WordPress

Mailchimp

Social media management

Office coordination

Tools

Microsoft Office

Google Workspace

Job description

Senior Administrator - Recruitment & Communications

Location: Rugby, Warwickshire (CV22)

Salary: £30,509.44 per annum

Hours: 38 hours per week, Monday to Friday, 8:30am - 5:00pm

Contract: Permanent, Full-time

About the Organisation

Our client is an established charity dedicated to making a positive difference within its community. They are looking for a motivated, organised and creative Senior Administrator to join their team.

This is a varied role combining general office administration, recruitment coordination and digital communications. You will play an important part in ensuring the smooth running of the organisation, supporting the recruitment of new employees and helping promote the charity's work through engaging digital content and communications.

Key Responsibilities

Reception & Office Administration

• Act as the first point of contact for visitors, staff and external enquiries, providing a professional and welcoming service.
• Manage incoming calls, meeting room bookings and general office coordination.
• Provide administrative support to the Senior Leadership Team and Office Manager.
• Prepare letters, reports, meeting minutes, newsletters and other documentation.
• Maintain accurate databases, records and mailing lists.
• Support the organisation of company events and internal functions.
• Ensure confidentiality, data protection and organisational policies are maintained.

Recruitment Administration

• Support the recruitment process from vacancy advertising through to onboarding.
• Prepare and publish job advertisements across relevant recruitment platforms.
• Manage applications, arrange interviews and liaise with candidates and hiring managers.
• Coordinate references, pre-employment checks and recruitment documentation.
• Assist with induction arrangements and onboarding for new starters.
• Help improve the overall candidate experience and recruitment processes.

Digital Communications & Marketing

• Create engaging content for the organisation's website, newsletters and social media channels.
• Support the planning and delivery of digital marketing and communication campaigns.
• Design promotional materials, newsletters, leaflets and event communications.
• Maintain and update website and social media content.
• Capture and edit photographs, videos and stories showcasing the charity's work.
• Monitor social media engagement and identify opportunities to improve reach and interaction. Ensuring all communications reflect the organisation's values, branding and accessibility standards.

About You

The successful candidate will have:

• Previous experience in a senior administrative or office-based role.
• Excellent organisational, communication and interpersonal skills and excellent attention to detail and a proactive approach.
• Experience creating digital content and managing social media platforms - Ideally, experience using Canva, WordPress and Mailchimp.
• Good IT skills, particularly Microsoft Office and Google Workspace.
• The ability to manage multiple priorities and work independently.
• Confidence handling sensitive and confidential information.
• A creative mindset and a genuine interest in working within the charity sector.

What's on Offer?

• 28 days annual leave including public holidays, increasing with length of service to 31 days.
• Free on-site parking.
• Employee Assistance Programme with 24-hour confidential support.
• Reduced-rate voluntary healthcare cash plan.
• Free flu vaccinations.
• Bereavement leave.
• Comprehensive induction, ongoing training and development Opportunities to achieve work-based qualifications