Senior Administrative Lead | Team & Process Improvement

NHS Jobs; Wisbech; On-site; GBP 21,000 - 27,000; Full time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an experienced administrator to supervise a team of administrative staff, conduct appraisals, and support with performance and conduct processes.

You will manage staff rotas via Health Roster, coordinate workloads, contribute to new initiatives, produce Power BI reports, and deputise for the Line Manager when required. The role requires tact and confidentiality in handling telephone queries.

Responsibilities

• Supervise a team of administrative staff including undertaking appraisals, supervision, training and development of band 3 staff.
• Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.
• Day to day management and maintenance of staff rota via Health Roster.
• Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.
• Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.
• Create statistical reports using Power BI.
• Deputise for the Line Manager when directed and required.
• To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
• Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workload as necessary.

Tools

Power BI

Job description

Cambridgeshire and Peterborough NHS Foundation Trust is seeking an experienced administrator to supervise a team of administrative staff, conduct appraisals, and support with performance and conduct processes.

You will manage staff rotas via Health Roster, coordinate workloads, contribute to new initiatives, produce Power BI reports, and deputise for the Line Manager when required. The role requires tact and confidentiality in handling telephone queries.