Senior Administrator

CPFT; Wisbech; On-site; GBP 28,000 - 31,000; Part time

Job summary

Cambridgeshire and Peterborough NHS Foundation Trust is seeking a part-time Senior Administrator (Band 4) to provide high-level admin support across a team of administrators in Wisbech. The role covers supervising band 3 staff, managing rosters via Health Roster, and assisting with performance processes.

The post-holder will travel across Cambridgeshire and Peterborough as needed to meet deadlines and support clinical and service managers. 34 hours per week, pro rata salary £28,392–£31,157.

Qualifications

• Senior administrator supervising band 3 staff including appraisals and supervision.
• Provide information and support to managers on staff performance and conduct.
• Day-to-day management and maintenance of staff rota via Health Roster.
• Lead on introduction and proactive management of new processes and initiatives.
• Create statistical reports using Power BI.
• Deputise for the Line Manager when directed.
• Handle telephone enquiries with tact, diplomacy and confidentiality.

Responsibilities

• Act as Senior Administrator in a team that may include clinical and non-clinical staff.
• Provide administrative support to a range of staff.
• Supervise a team of administrators and allocate work to meet deadlines.
• Travel across Cambridgeshire and Peterborough to meet deadlines and meet time constraints.
• Support Line Manager with new processes and initiatives.
• Prepare and present reports using BI tools.

Skills

Customer care

Typing skills

Organisational skills

Prioritisation

Flexibility

Work under pressure

HR policies

Confidentiality

Education

GCSE English

Business Administration Level 3

CPD

Written English

Leadership training

Tools

Power BI

Health Roster

Job description

Main area Administration Grade Band 4 Contract Permanent Hours Part time - 34 hours per week (Monday - Friday) Job ref 310-MASMH-8308459

Site Agenoria House Town Wisbech Salary £28,392 - £31,157 per annum pro rata Salary period Yearly Closing 09/11/2026 23:59

Job overview

Part time - 34 hours per week

The post holder will provide Senior Administrative support to a team of Administrators.

They will supervise a team of Band 3 administrative staff including undertaking appraisals, supervisions, training and development.

They will work closely with the Admin Team Lead to support both the clinical Team Managers and Service Managers in the effective delivery of administrative support to the Fenland Adult Locality Team and Huntingdon Adult Locality Team.

The role will be based in Wisbech, however there may be the occasional requirement to travel to other sites.

Main duties of the job

To act as the Senior Administrator in a team that may include clinical / and non-clinical staff.

Provide administrative support to a range of staff.

Supervise a team of administrators and take operational responsibility for them and the allocation of work.

Please note for this role you will need the ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict time deadlines.

Working for our organisation

Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting and empowering them to lead fulfilling lives.

Our clinical teams deliver a wide range of NHS services across inpatient, primary care and community settings, including children’s, adult and older people’s mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, and research and development.

To achieve our goals, we recruit high calibre candidates who share our vision and values. As an equal opportunities’ employer, we welcome applications from all sections of the community, particularly under represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities.

All appointments are subject to the successful completion of a probationary period.

Please note we reserve the right to close adverts early should we receive sufficient applications.

Regrettably, we cannot offer sponsorship for all roles. If you apply for a post that does not attract sponsorship, your application will be withdrawn from the process.

For further information on CPFT, please visit our website at https://www.cpft.nhs.uk

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Supervise a team of administrative staff including undertaking appraisals, supervision, training and development of band 3 staff.
• Provide information and support to managers on the performance and conduct of members of staff and support with all informal and formal processes.
• Day to day management and maintenance of staff rota via Health Roster.
• Be responsible for organising and controlling own and others workload ensuring deadlines are observed and duties performed efficiently.
• Work with Line Manager to lead on the introduction and proactive management of any new processes and initiatives.
• Create statistical reports using Power BI.
• Deputise for the Line Manager when directed and required.
• To be responsible for dealing with telephone enquiries and other communications with a high degree of tact, diplomacy and confidentiality.
• Provide cover as directed by Line Manager for other members of the team in their absence and assist with their workload as necessary.

Education/Qualifications

• Educated to GCE/GCSE (A – C grades, one of which must be English) or equivalent
• Level 3 in Business Administration or equivalent
• Able to demonstrate and evidence continuous professional development
• High standard of written English
• Evidence of training in leadership and management skills

Experience

• Significant experience in senior administrative position
• Experience of staff supervision and management
• Demonstrate ability to contribute towards service improvement
• Demonstrate awareness of organisational policies and ability to translate into working practice
• Organising, attending and taking minutes/notes at senior level meetings
• Administrative experience in the NHS within clinical and/or corporate services.

Skills & Abilities

• Excellent customer care skills
• Advanced standard or typing/audio skills
• Excellent organisational skills
• Ability to prioritise own workload, work to tight timescales and deal with interruptions
• Able to work with a high degree of flexibility
• Ability to work under occasional pressure/stress
• Understanding of HR policies and procedures
• Clear understanding of respect and confidentiality and be able to challenge unacceptable behaviour

Other

• Demonstrate knowledge of managing Health and Safety within your team
• Ability to travel independently and in a timely manner across Cambridgeshire and Peterborough to meet strict deadlines.

Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services.

We are a health and social care organisation, offering a wide range of services, including:

• Integrated physical and mental health services for adults and older people;
• Specialist mental health and learning disability services;
• Children’s community services in Peterborough;
• Ground-breaking research

We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit https://www.cpft.nhs.uk/equalityanddiversity .

CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances.

Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a ‘Red List’ country.

Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over.

If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation.

All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system.