Senior Admin & Operations Manager (NHS)

Belmont Recruitment; Bedford; On-site; GBP 36,000 - 48,000; Full time

Job summary

Moorfield Bedford is seeking an Admin Manager to oversee division services, promote efficient working methods and lead a team of senior administrators. The role involves HR duties, budget control and ensuring high-quality patient service delivery.

The successful candidate will manage resources within financial constraints, analyze workforce data, and drive improvements in patient-centred care within an NHS environment.

Qualifications

• Previous proven operational management experience in NHS or similar environment.
• Experience of analysing data, facts and other evidence to identify problems and to propose and implement solutions.
• Experience of line managing individuals and/or a team.
• Experience of working with staff to effect change, requiring negotiating and influencing skills.

Responsibilities

• Be accountable for the delivery of services provided by the Division within available resources.
• Directly line-manage senior administrator(s) within the Division, including HR aspects such as recruitment and performance standards.
• Monitor key workforce indicators (sickness absence, turnover) and address issues with line managers and HR.
• Manage and authorise resources to ensure they are provided within financial resources and budgets.
• Accountable for validation and sign-off for invoices against delegated budgets.
• Support the Divisional Manager in coordinating patient/carer views and encouraging participation in user strategy.
• Investigate and respond to patient/carer complaints in line with Trust policy, ensuring timely, quality responses.

Skills

Operational management

Data analysis

People management

Negotiation skills

Job description

Moorfield Bedford is seeking an Admin Manager to oversee division services, promote efficient working methods and lead a team of senior administrators. The role involves HR duties, budget control and ensuring high-quality patient service delivery.

The successful candidate will manage resources within financial constraints, analyze workforce data, and drive improvements in patient-centred care within an NHS environment.