Senior Account Manager - Travel

TN United Kingdom; Croydon; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An established industry player seeks a dynamic Account Manager to lead key travel partnerships. In this pivotal role, you will leverage your relationship-building skills to enhance service value and drive revenue growth. As part of a collaborative team, you will navigate the complexities of travel insurance distribution, ensuring compliance and fostering strong connections with internal and external stakeholders. This hybrid position offers flexibility while demanding a proactive approach to achieving strategic objectives. If you are passionate about delivering results and excel in a fast-paced environment, this opportunity is for you.

Qualifications

• Experience in managing commercial relationships with key clients.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage and develop key travel partnerships through effective account management.
• Achieve growth targets and deliver budgeted revenue.

Skills

Account Management

Relationship Building

Commercial Acumen

Salesforce Management

Customer Focus

Education

Bachelor's Degree

Tools

Salesforce

Job description

Job Description

Allianz Partners is a global leader in B2B Insurance and Assistance Services. The UK Sales team partners with well-known brands in the Travel, Banking, Broker, and Insurance sectors.

The Role

Reporting to the Head of Travel Insurance, you will manage and develop key travel partnerships through excellent relationship and account management. Your goal is to maximize Allianz Partners’ strategic, commercial, and customer objectives within your assigned partnerships. You will oversee all aspects of partnership delivery, including contractual commitments, regulatory obligations, and growth initiatives, focusing on revenue, profitability, growth, and regulatory compliance.

Main Duties

The role requires enthusiasm, drive, and customer focus, with experience in managing strong commercial and personal relationships with key clients, and working effectively both internally and externally to meet service and performance standards. Your responsibilities include:

• Building internal and external relationships to drive results through teamwork.
• Reviewing processes and products to enhance service value and partnership success.
• Understanding travel insurance distribution models, including direct and aggregator channels.
• Communicating effectively and guiding decision-making.
• Demonstrating commercial acumen to challenge and influence internally and externally.
• Maintaining attention to detail and organizational skills.
• Achieving growth and development targets in similar roles.
• Coaching partners on Allianz Partners' products, services, and value proposition.
• Delivering budgeted revenue and identifying new growth opportunities.
• Managing opportunities, renewals, and contacts in Salesforce.
• Potentially managing other Account Managers in the future.
• Producing and reviewing reports such as account development, budgets, and strategic analyses.

You will also coordinate with internal stakeholders in areas like Operations, Finance, Marketing & Innovations, Legal & Compliance, and HR to meet partnership requirements.

Additional responsibilities include:

Health & Safety

• Maintaining a safe and tidy work environment.
• Complying with the Health & Safety Work Act 1974.
• Reporting safety issues to relevant officers.

Training

• Identifying and communicating training needs.

Quality Management System

• Following documented procedures and working as part of the quality system team.

Key Performance Areas

• Aiming for 100% achievement of all targets.
• Participating in appraisals, team meetings, and assessments.

General

• Managing or assisting with ad-hoc projects.
• Completing administration and reporting requirements.
• Performing other duties as assigned.

Regulatory

• Ensuring compliance with relevant regulations and legislation.

Hours: 35 hours per week, Monday to Friday, with flexibility required.

Location: Hybrid working from home, Croydon office, and partner premises, with at least one day per week in London and as needed with partners.